Are you a customer service superstar with a passion for creating positive experiences? Join a purpose-driven, compassionate team with a strong community focus Maximise your earnings with our leading salary packaging benefits Be the First Point of Contact. Support a Mission That Matters . At The Hospital Research Foundation (THRF) Group, we’re committed to improving health and wellbeing through impactful research and community support. As the Administration Services Officer, you’ll be a vital part of our front-line admin team - welcoming visitors and home lottery ticket buyers, supporting the business where needed, and ensuring seamless daily operations across THRF Group. In this dynamic and people-facing role, you’ll deliver exceptional customer service while providing high-quality reception and administrative support. You’ll be the face of the organisation for both external stakeholders and internal teams, managing enquiries with professionalism and warmth. You’ll also play a key role in supporting administrative projects and assisting the broader Administration Services Team with a wide range of office coordination tasks. If you're an organised, proactive team player with a passion for customer service and administrative excellence, we’d love to hear from you! What you'll bring to the role: Exceptional customer service skills to deliver outstanding, friendly service to all. Be the welcoming face and voice of THRF Group, ensuring a smooth and efficient daily operation of our office. Provide comprehensive reception and administrative support, juggling multiple tasks with a smile. Assist in coordinating a variety of administrative projects, bringing your flair and organisational skills to every task. Work closely with the Administration Services Team, lending a hand wherever needed and contributing to our positive workplace culture. What we offer at THRF Group: More than just a job: Join a team deeply connected to our cause and the positive impact we create in the community. Mission-Driven Impact: Make a tangible difference being that frontline, positive experience for all our stakeholders. Salary Packaging : Maximise your take-home pay with generous salary packaging options. Join a Dynamic Team : Collaborate with enthusiastic colleagues in a supportive and fulfilling work environment. Wellbeing Focus : We're invested in your overall wellbeing and offer a range of supportive benefits to help you thrive. Learning and Growth : Opportunities to develop skills, grow professionally, and take on new responsibilities. Want to know more? Check out the full Position Description for further detail. For a confidential chat, please contact Marina Lonic – Executive Support Manager on (08) 7002 0898 Ready to make an impact? Apply today!
