CONSTANT is actively seeking experienced Control Room Operators on a casual basis in Bella Vista, Sydney, supporting a major client in the safety and security of their customers. We are seeking individuals who are available between the hours of 4pm - 7am, Monday - Sunday. Hourly rates for these roles are in line with Level 5 award, with rates starting at $37.24 per hour. Duties include: To ensure Incidents are managed in accordance with standard operating procedures, and business expectations. Provide accurate, timely advice and communication on all incidents occurring within the business units. Monitoring and management of all alarms 24hrs 7 days a week. Receive and manage calls from business customers and Emergency Services. Furthermore, update respective databases and escalate any matters accordingly. Production of daily reports. Constant is a diverse organisation, and we welcome all applicants who can demonstrate the following: NSW Security Officer Licence Class 1E Previous experience working as a Control Room Operator High level communication with excellent English (both written & verbal) High level of phone manner, with a friendly, polite and positive attitude Strong problem solving and decision-making abilities Comfortable and confident in dealing with high pressure situations Applicants are required to possess the following: Due to the nature of our work, we expect our staff to have the highest levels of personal presentation and grooming, as well as a positive attitude and a dedication to providing exceptional security and safety for our clients. Constant Security prides itself on being an Equal Opportunity Employer with a culturally diverse and inclusive workforce. All applications will be treated strictly confidential. Master Licences: NSW 000103752: VIC 945-729-90S: QLD 4201411: ACT 1702525: SA 286519: WA SA57652: TAS 21785
