$35.15 per hour casual rate Monday to Friday 7.00am-3.30pm Rocklea location Furniture manufacturing industry Starting Monday 18th August At the Claims and Customer Service Officer , you will be responsible for the developing and maintaining customer relationships, following up on claims relating to damaged goods and responding to general enquiries. Primary Roles and Responsibility Responding to online and phone enquiries in a timely and professional manner Assisting Customers with claims relating to damages, breakages and/or incomplete goods Create strong relationships with customers and offering quick and responsive updates Liaise with the warehouse and factory staff in regards to damage claims Document all claims and enquiries into the company database Represent the company in a professional and positive manner at all times Scheduling of deliveries To be successful you will need to demonstrate: Experience in Customer Service, Internal Sales and/or Administration Strong computer literacy with experience in Microsoft suite Be a positive, solutions focused customer service officer High levels of attention to detail and a passion for streamlining and enhancing efficiency's Team first mentality, with a passion for supporting and helping others Apply now or email Hannah Limond at hlimond@lpcommercial.com.au for more information, please note that only shortlisted candidates will be contacted LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
