We're looking for a skilled Systems Engineer to complement a team motivated by problem-solving and hands-on support in dynamic client environments. This is the perfect role for someone seasoned in Microsoft technologies, infrastructure, and networking who is prepared to tackle senior escalations and contribute to both BAU support and smaller IT projects. As a vital team member, you'll deliver impactful and timely support across diverse technologies while keeping documentation and processes sharp. You'll also play a role in client success by delivering personable, high-quality service and acting as a trusted advisor to end users. Your Profile The ideal candidate will embody the MSP mindset: adaptable, technically strong, and dedicated to teamwork to ensure client satisfaction. You have demonstrated career experience resolving complex escalations, working across tech stacks, and assisting with IT deployments. You're capable of addressing a mix of BAU and project responsibilities with enthusiasm and flexibility, coupled with excellent interpersonal communication skills. What is Required From You Minimum 3 years' MSP experience Expertise in Microsoft technologies : Windows Server, O365, AD, Exchange, and Azure Hands-on skills in networking, firewall configuration, backups, troubleshooting Familiarity with remote monitoring & management (RMM) tools Ability to handle ticket resolution, technical documentation, and client communication Proven ability to support mixed SMB and mid-market environments collaboratively Apply Today: Please send your resume by clicking on the apply button. Job Reference Number: 60090-0013269718 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.