ASX 300 listed financial services organisation Flexible & hybrid working arrangements Permanent role in stunning North Sydney office Do you want to: Understand the strategic direction of your organisation and how your effort contributes to success? Work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality? Work for a climate Active CERTIFIED Carbon Neutral fleet management organisation? Be recognised and rewarded for your performance? Work for an organisation where ‘C-A-R-E’ are their values? Have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment? If so, then FleetPartners might be the place for you. FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 84,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. The Role: This role manages the end-of-lease process for vehicle contracts, including payouts, early terminations, and reconciliations. It involves handling customer enquiries, preparing quotes and invoices, updating data in company systems, and ensuring all records are accurate. You’ll also work with financiers, clients, and internal teams to keep everything running smoothly, while maintaining compliance and delivering excellent service. Key Responsibilities: Manage end-of-lease processes including payouts, early terminations and reconciliations. Provide accurate quotes, invoices, and statements to customers and employers. Handle customer enquiries via phone and email, ensuring timely responses. Maintain accurate data across systems including Miles, Oracle, Salesforce and third-party platforms. Reconcile leases and validate charges to ensure accuracy. Upload and manage termination documents within ERP systems. Build strong relationships with financiers, clients, and internal teams. Support continuous improvement by cross-training and sharing knowledge. Lead by example and contribute to a collaborative, high-performing team culture. We’re looking for someone who’s… Previous experience in a similar customer service role - call centre, customer facing in bank all welcome Basic financial industry essential with preference to automotive & equipment finance, settlements and contracts administration Strong attention to detail Willingness to learn new skills Displays exceptional time management skills We offer: 7 additional days of annual leave per year. 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers. a ‘Dress for your Day’ policy. flexible and hybrid working arrangements. Rewards programme, including a range of discounts from a variety of retailers an extensive range of other employee benefits. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditional upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2025 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality Work180 Endorsed Employer for Women Supply Nation member
