About Us: Global Safety Industries is a Gold Coast based leading Australian manufacturer and supplier of high visibility reflective roll up materials, tapes & safety sign products for all industries. The company is looking for a motivated and versatile administrator to join our team and help us provide outstanding support while driving new business opportunities. Position Overview: This Administrator position is ideal for someone who shows initiative, can create & streamline processes and really take ownership over the role, you will play a crucial role in ensuring smooth daily operations. Please note, our office is situated within an active manufacturing facility so you will need to be suited to this kind of environment. Key Responsibilities: Manage all administrative activities, including data entry, database management, filing, and documentation. Preparation of job tickets, quotes & invoices in Xero. Provide exceptional customer service, responding to inquiries and resolving issues promptly. Assist in developing and maintaining client relationships to promote business growth. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure efficient workflow and effective communication. First point of contact for customer phone and email queries Organisation of freight dispatch Maintain various spreadsheets registers Picking & packing of orders may be required Conduct sales outreach to prospective clients, with a focus on generating new business. What you'll need to succeed: Proven experience in administrative roles. Sales experience preferred but not necessary, if you have a confident phone manner Strong verbal and communication skills Strong organizational abilities and attention to detail. Proficient in Microsoft Office Suite, Google Drive, One Drive & Xero. Experience with mail chimp / email campaigns is an advantage. Ability to work independently and as part of a fast-paced environment. What We Offer: Competitive base salary . Business closure over Christmas / New Years. Flexible start and finish time to meet 38hrs.
