About Cancer Council WA Cancer Council WA is Western Australia’s leading cancer charity, working across every aspect of every cancer. We know that tackling cancer takes all of us. Together, we support families affected by cancer when they need it most, speak out on behalf of the community on cancer issues, empower people to reduce their cancer risk, and find new ways to better detect and treat cancer. With your help, we’re getting closer to a future without cancer. It’s all of us against cancer. The opportunity We’re looking for an experienced Project Manager to play a key role in delivering a strategic, organisation-wide Customer Relationship Management (CRM) transformation that supports our mission and future growth. This position is responsible for leading the successful planning, delivery and adoption of Cancer Council WA’s core CRM platform. Ensuring the implementation aligns with the strategic goals of the organisation, as well as delivering against the Board approved scope of work. The CRM Project Manager will manage the project plan, timelines, budget, and oversee the change management strategy. This role acts as the central point of coordination between technical teams, including external implementation partners and end users, ensuring Salesforce is configured to meet the unique operational needs of the organisation while supporting long-term impact and vision delivery. Based in Subiaco, this position is a 15-month , full-time contract . What you’ll be doing: Project management – leading the end-to-end management of the CRM project across all phases including detailed design, build, test, and implementation. Planning and execution – create detailed project schedules, monitor budgets and project progress, and communicate with internal and external stakeholders to ensure the project is delivered successfully and meets objectives. Relationships – Foster strong relationship with key stakeholders across the organisation, ensuring the solution aligns with organizational goals. Liaise with implementation partners to ensure CCWA interest are priorities as well as fostering a long-term productive relationship. Resource Management - coordinate internal project resources, including across a large number of workshops). Quality control – ensure the project meets quality standards and deliverables. Documentation – maintain accurate project documentation, including plans, reports, and progress updates. Reporting – prepare regular reports for the Project Steering Committee, the Executive and the Board. About you To be successful in this role, you will need - Essential: Experience in understanding process and data requirements from diverse user groups and application of the same to the corporate database system Strong analytical experience with the ability to critically examine business processes, interpret data and make recommendations Experience in developing training resources and delivering training for a diverse group of users Suitable tertiary qualification in IT, business and/or management Proficient in MS Office applications Experience with CRM systems, preferably Salesforce Ability to plan and schedule tasks, reporting on timeframes to the Manager and end users Ability to apply problem-solving techniques across a variety of applications Ability to work in a small, focused team Demonstrated understanding and commitment to the values of Cancer Council WA Positive approach to the workplace Desirable: Experience with data modelling and database design Experience with data warehouses Experience with using SQL Experience with Power BI or other visualisation tools Why work for Cancer Council WA? A collaborative and supportive team culture Access to flexible work arrangements and personal leave options to support your wellbeing Access to career growth opportunities, events, and training Access to our Employee Assistance Program for personal or work-related circumstances, assistance with career planning, or working through challenging situations Benefits of not-for-profit salary packaging and a meal entertainment card. How to apply for this role If you feel this is the role for you, then click the “Apply” button without delay. Please include your resume and a cover letter clearly outlining how your skills and experience match the key attributes of the role. Applications close 5pm 25 July should be addressed to: Director of Corporate Services . The anticipated start date for this position is 1 September 2025 . Applicants are encouraged to submit their application as early as possible as Cancer Council WA reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found. For more information about the role or the Position Description please contact cancerwa.asn.au. We do not accept applications submitted by agencies. Cancer Council WA promotes and fosters a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTIQ and people with disability to apply. So that our People and Culture team can best support your recruitment process, if you have any workplace support or access requirements, we encourage you to advise us at time of application. We encourage Aboriginal or Torres Strait Islander candidates to apply. Please state on your application if you identify as being Aboriginal or Torres Strait Islander. Cancer Council WA is a not for profit, equal opportunity employer and operates a smoke free working environment.
