Anglicare Southern Queensland is committed to supporting people to live with dignity and safety, and to empower them to take control of their lives and participate fully in their community. Based in Toowong, our Homelessness Services for Women and Families (HSWF) program provides vital housing support for women and families experiencing or at risk of homelessness. We offer a range of housing solutions and work alongside clients to build sustainable and secure futures. About the Opportunity We are currently seeking a Property and Tenancy Officer to join our supportive and dedicated team. This full-time position is responsible for the day-to-day property and tenancy management across both on-site and community-based properties under the HSWF program. This is a hands-on role that involves direct work with clients, colleagues, real estate agents, property owners, and contractors to ensure all tenancy and property matters are managed effectively. You will help maintain safe and appropriate housing, support clients to sustain their tenancies, and ensure all related processes align with legislative and organisational standards. Key Responsibilities This role includes the coordination of tenancy agreements and inspections, including entry, routine, and exit inspections in accordance with RTA requirements. You will monitor and respond to maintenance needs, maintain accurate property and asset records, and support sourcing of new properties as needed. You'll work directly with service users to explain tenancy rights and responsibilities, support tenancy sustainability, and take necessary actions in relation to rent arrears or tenancy breaches, including representation at QCAT hearings. Administrative duties will include maintaining accurate tenancy files, reporting on tenancy and maintenance activity, preparing documentation, and supporting the financial and statistical reporting required under funding conditions. You will contribute to ongoing service improvement and risk management, participate in team meetings and professional development, and actively support a collaborative and respectful workplace culture. About You You are a practical, organised and compassionate professional with strong communication and administrative skills, and a working knowledge of tenancy legislation and property management. You're motivated by helping people access and sustain safe housing, and enjoy working as part of a values-led team. To be successful in this role, you will have: A Diploma in Tenancy Coordination, Social Housing, Property Management or similar field, and/or equivalent practical experience Knowledge of the Residential Tenancies Authority (RTA) legislation and housing practices Experience supporting diverse individuals and families in housing or community services settings Strong written and verbal communication, interpersonal and negotiation skills The ability to manage competing priorities and maintain accurate records A high level of competency in Microsoft Office and the ability to learn internal systems A current National Police Check, Blue Card (Working with Children), and Queensland Driver Licence Why Join Anglicare? Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need. Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more. In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.) Enjoy the potential tax savings of a Novated Car Lease. Employee Discounts at some of Australia's leading retailers. 6% Bupa Health Insurance Discount. Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter. Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board. Opportunities to purchase additional annual leave. Pastoral Care Support & Employee Assistance Programs. Free annual Flu vaccinations. Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection. What happens now? Apply now by sending us your current resume with your availability listed (days and time) and answer a few simple screening questions. We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Jack Robinson on 07 3838 7. Applications will be reviewed as they are received, and we reserve the right to interview and/or close this advertisement early if a suitable candidate is selected. Shortlisted applicants will be asked to complete a pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position
