THE MONDAY GROUP has been exclusively engaged by a much-loved hospitality group to appoint a new General Manager to lead their flagship Byron Bay venue. Set on a unique multi-purpose site featuring a restaurant, events space, and gourmet retail outlet, this is an opportunity to make a lasting impact - shaping team culture, delivering exceptional service, and optimising operations. You'll play a pivotal role in the venue's long-term success, balancing guest experience with commercial performance and team development. This is a floor-focused leadership role - ideal for someone who thrives in service, leads by example, and knows how to build culture from the ground up. Key Responsibilities Lead day-to-day restaurant operations with 60% on-floor / 40% admin split Manage and mentor a large FOH team including Restaurant Managers and Supervisors Oversee the retail operation in collaboration with the Retail Manager Maintain full venue compliance, cleanliness, and guest readiness at all times Collaborate with the Events team to deliver weddings, private functions, and activations Set and monitor key sales, wage, and profit targets across all revenue streams Lead P&L management, stock control, supplier negotiations, and cost controls Uphold a strong presence during service—leading hospitality, problem solving, and pace Champion staff culture with regular team connection events, training, and support About You Proven experience as a GM or senior leader in a high-volume, premium venue Confident in financial reporting, rostering, ordering, and managing P&L Known for being calm, capable, and present in service Natural leader with a focus on team culture, communication, and development Able to problem-solve on the fly and handle unexpected operational challenges Familiar with reservation and POS systems Salary & Benefits $110,000–$120,000 bonus potential tips Laptop and phone provided Opportunity for visa sponsorship after 3 months (if required) Join a purpose-led hospitality group with strong local ties and national presence THE MONDAY GROUP is a specialist recruitment agency and executive search firm for the events, experiential marketing, hotel & hospitality industries. Working with clients Australia-wide, we are a team of modern recruiters who value relationships and possess deep industry networks.
