This is a Account Representative, Sales & Product Services role with Qantas based in Mascot, NSW, AU Qantas Role Seniority - mid level More about the Account Representative, Sales & Product Services role at Qantas Challenge yourself to join our dynamic Qantas Sales team, a high growth division Take an opportunity to grow and diversify your career Permanent opportunity based at our Mascot Campus. At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business. As an Account Representative, Sales & Product Services, you will be responsible for identifying, maintaining and growing strategic customer revenue. You will champion the Qantas product offering and drive engagement with Qantas business accounts, executing sales strategies via the telesales channel. You will work closely with internal Qantas stakeholders and analyse customer data trends to identify opportunities for revenue growth. You’ll have: Experience within airline or travel industry desirable Customer relationship management in complex sales in a telesales environment Ability to read and interpret booking information in Amadues desirable Highly developed communication, organisational and influencing skills at senior levels, both internally and externally CRM reporting systems and database management, including Salesforce use desirable Demonstrable experience in customer account management Ability to read and interpret customer data, via Power BI or Excel Build and maintain strong, long-lasting client relationships Excellent listening, negotiating and presenting skills Strong verbal and written communicating skills Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. Be a part of something special and play your part in the Qantas story – get in touch today. Applications close on Sunday 10th August 2025 Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Qantas team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Identifying and growing customer revenue Driving engagement with business accounts Analyzing customer data trends Key Strengths Customer relationship management ️ Communication skills Data analysis ✈️ Experience in airline or travel industry ️ CRM reporting systems Booking information interpretation Why Qantas is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Qantas not with Hatch.
