We’re looking for a motivated and commercially astute Business Performance Lead to join a high-performing team and help shape the way performance and analytics drive operational excellence. This is a key role, responsible for leading one analyst and delivering business insights, reporting, and continuous improvement initiatives that directly impact outcomes across the motor claims lifecycle. Key Responsibilities Lead and manage a reporting and analytics function focused on delivering actionable insights and performance improvements; Build and drive a data-led operating rhythm (daily/weekly/monthly) that supports key decision-making; Identify, design, and implement continuous improvement initiatives to increase productivity, efficiency and controls; Work cross-functionally with senior business leaders to translate data into commercial insights; Collaborate with Finance on forecasting and business planning activities; Deliver ad-hoc reporting and performance modelling as required; Provide strong leadership and development to a Business Performance Analyst; and Connect operational performance to financial outcomes and customer experience. About you 5 years in a business performance or analytics role, with proven experience translating strategy and data into actionable results; A strong commercial mindset with the ability to communicate insights effectively to senior stakeholders; Advanced Excel skills (Power Query, complex formulas, macros etc.); Strong analytical and storytelling capabilities – able to turn data into meaningful recommendations; and Comfortable working cross-functionally and driving outcomes in a collaborative environment. How to Apply For more information or a confidential discussion please call Leoni Green at u&u on 07 3232 9154 quoting reference number 42140 . At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via adjustments@uandu.com or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs. Please submit your resume in Word format only.
