Steam Services Audit (Connected) Engineer Here at Spirax Sarco we offer the industry’s most extensive range of products with services, coupled with practical industry application expertise. In short, we build solutions that set the benchmark for steam utilization worldwide. We are seeking a driven and forward-thinking Steam Services Audit (Connected) Engineer to join the ANZ Digital team. This role plays a key part in delivering our digital solutions to our customers, providing actionable insight and data-driven solutions that enhance steam system performance for our customers across ANZ. This is a rare opportunity to blend technical engineering, data analytics, and business development, while positioning yourself at the driving seat of our digital services strategy. Key Responsibilities 1. Deliver Expert Insight and Steam System Optimisation Conduct detailed analysis of customer steam systems, providing high-impact insights that drive performance, reliability and energy optimisation Develop and present expert recommendations using data from digital systems to internal and external stakeholders, including customers, industry partners, and our sales and service teams Define and implement the “Gold Standard” for steam system optimisation – creating robust processes, reporting templates, and solution models Translate complex data into meaningful reports that identify opportunities for operational improvement and sustainable self-gen growth 2. Enable the “Walk the Data” Business Model Train and equip ANZ sales and service teams with the tools, templates, and skills required to deliver customer insights using the “Walk the Data” model Build sales and service team capabilities though hands-on support, coaching and the creation of practical learning resources Ensure the consistent application of best practices in customer-facing reporting and insights delivery 3.Support Digital Implementation and Solution Development Collaborate with the Digital Product and Business Development teams to design scalable, repeatable connected steam system solutions aligned to customer value propositions (CVPs). Assist with pre- and post-sales activities, including scoping, proposal development, and on-site solution deployment. Lead or support onsite installation and commissioning of connected digital equipment as needed. 4.Drive Data Analytics and Innovation Apply advanced analytics techniques—including data visualisation, regression, statistical modelling, and probabilistic analysis—to detect and predict steam system performance issues. Develop and communicate models and dashboards that simplify complex data, enabling actionable insights for both novice and expert users. Integrate and transform large, disparate datasets into unified systems that support real-time and historical performance monitoring. 5.Collaboration & Continuous Improvement Act as the subject matter expert and thought leader in steam systems digitalisation across the ANZ region Work with Divisional audit and service engineers to codify expert knowledge into scalable, algorithm-based insights Collaborate across-functionally support the development of the Connected Services roadmap, bringing forward new ideas, technologies, and tools to improve effectiveness and scalability Serve as a flexible resource to support IoT technician activities where needed, supporting configuration of IoT devices on customer sites including the preparation of equipment prior to installation. Must-Haves Minimum 5 years of experience in an engineering role related to industrial systems, plant/process optimisation, or energy/steam systems Practical experience working with steam systems and components (e.g., traps, valves, meters, boilers). Proven experience in data-driven analysis, diagnostic reporting, or connected system optimisation. Hands-on exposure to digital/IoT equipment installation, commissioning, or support. Strong analytical skills, with the ability to interpret complex system data and translate it into actionable insights. Proficient in data analysis and visualisation tools such as Power BI, Excel, Python, or equivalent Foundational knowledge of steam systems, including design principles and key components. Excellent verbal and written communication skills—able to present insights to both technical and commercial stakeholders. Proactive, with a strong sense of ownership and initiative to identify and drive opportunities. Resilient in the face of complex technical challenges and evolving project requirements. Collaborative mindset, with experience working in cross-functional teams and a commitment to shared success. Passionate about continuous improvement, digital innovation, and delivering customer value. Nice-to-haves Bachelor’s degree in Engineering, preferably Mechanical, Electrical, Mechatronics, or Process Engineering. Additional certifications or studies in Data Analytics, Industrial IoT, or Energy/Steam Systems. Hands on experience in industrial PLCs, electronics and 24V DC equipment, connecting Digital equipment to industrial PLCs. Familiarity with IoT platforms, connected devices, or remote monitoring systems. Experience working with sales, service, or product development teams in a commercial environment. About Us Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra. We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones! Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.
