Donor Communications Specialist - Chris O’Brien Lifehouse Exciting opportunity to utilise your skill and passion for writing and your eye for design to enhance donor stewardship across the Major Gifts portfolio. Sydney central location, full time, permanent role. A unique opportunity to apply your strong writing and project management skills to support the stewardship of high-value donors. Supportive and collaborative culture within a high performing and dynamic fundraising team. Impactful organisation improving the quality of life for Australian cancer patients. Impact of the Organisation Chris O’Brien Lifehouse is the only independent, not-for-profit, comprehensive cancer centre in NSW. We offer every treatment and therapy a person with cancer may need, all under one roof. We aim to achieve lasting change in the way we treat and prevent cancer in Australia, by bringing together all of the elements of cancer research, treatment, care, education and emotional support within the one centre of excellence. Join us in this mission to minimise the burden of cancer by providing integrated expert care, delivered with compassion and founded on research, innovation, education and training. Impact You Will Have in This Role As the Donor Communications Specialist, you will work cross-functionally within the Development team to design, implement, and manage a comprehensive donor relations and stewardship program that acknowledges major and mid-level donors, foundations, and corporates, promotes their contributions, and connects them to the impact of their support. This will include creating written content for donor stewardship, such as impact reports, and other relevant stewardship material. Additionally, you will design and manage events to support donor engagement, such as morning teas, tours, lunch-and-learn sessions, and more. We are seeking an individual with an understanding of donor communication nuances who can showcase strong writing skills and adapt their style for different donor audiences. Attention to detail and a creative eye for design are essential. The ideal candidate will excel at simultaneously managing multiple projects from start to finish, while meeting tight deadlines. Key Responsibilities Create engaging, high-quality graphic-designed content and ensure timely delivery of stewardship communications, including stewardship reports, donor proposals etc Collaborate on planning and implementing donor recognition events, such as capital project dedications and donor ceremonies. Develop and maintain policies for stewardship functions, including donor walls, plaques, and event planning. Assist the Donor Communications Manager with managing campaigns and communications calendars, ensuring alignment with stewardship activities. Identify opportunities to connect donors with beneficiaries through engagement strategies, including thank you cards and letters. Handle donor inquiries over the phone and maintain accurate records in the CRM database. Support gathering case study stories for communications, including planning and conducting interviews and managing content in the story bank. Key Skills Proven experience in fundraising, donor communication, relationship management or similar. Strong communication (verbal and written) and interpersonal skills. Ability to write copy to deadlines and adapt style to different audiences. Emotional resilience and the ability to work with emotionally challenging subject matter A creative thinker with an eye for design. Proven track record of building strong relationships with internal and external stakeholders. Conceptual and analytical thinking skills. Excellent time management, able to handle multiple projects simultaneously. Self-motivated, proactive, and able to manage work independently. Compassionate and empathetic towards cancer patients and their families. Creative, curious, and willing to try new communication methods with donors. Ability to communicate complex scientific topics in an engaging way. Team-oriented with a collaborative mindset. An interest and desire to work for a non-profit in a healthcare setting. Applications Please direct all enquiries to Kristina Lesko at Impact Advising on kristina@impactadvising.com.au Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are a representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in workforces.
