Add expected salary to your profile for insights We Put the World on Vacation Travel Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. If you are passionate about creating exceptional experiences for both your guests and staff, join our Surfers Paradise team as the General Manager today! How You’ll Shine This is a hands-on position ideal for a hospitality professional who has proven operational knowledge and experience as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership would be highly regarded, but not essential. The General Manager is responsible for the daily operational success of the resort and interacts with Club Wyndham Owners, guests, apartment owners, all resort departments, vendors, the community and the corporate office. What You’ll Bring To be successful in this role, you will be: You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, food and beverage as well as revenue and yield management. Ability to build strong relationships with key internal and external stakeholders including the Body Corporate Proven experience in driving and achieving top-line revenue and bottom-line results Eye for detail and an analytical mind Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently Experience in the Sales and Marketing of accommodation Effective leadership, organisational and interpersonal communication skills An open door policy with the ability to train, coach, counsel and develop employees Ability to hold a Resident Letting Agent licence How You’ll Be Rewarded Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Discounted hotel stays across Australia, Fiji, New Zealand Subsidised private health cover* Where Your Surfers Paradise Adventure Begins Club Wyndham Surfers Paradise is your perfect gateway to the Gold Coast, offering modern and spacious accommodation in the heart of the action. Enjoy stylish comfort with wide balconies that invite in fresh ocean breezes and showcase stunning views of the coastline or vibrant city skyline from most rooms. Where Memories Start with You Hospitality is at the heart of all we do at Travel Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighbouring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [emailprotected] , including the title and location of the position for which you are applying. Unlock job insights Salary match Number of applicants Skills match Hospitality & Tourism 1,001-5,000 employees Travel Leisure Co., the world’s leading membership and leisure travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270 resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel Leisure GO, and pioneering timeshare exchange network, RCI. Travel Leisure Co., the world’s leading membership and leisure travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270 resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel Leisure GO, and pioneering timeshare exchange network, RCI. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. 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