An innovative, dynamic, growing technology scale up business with lots of passion and energy is expanding rapidly and requires an Operations Lead. Leading a small team you will oversee and optimise the day to day operations and lead projects. About the role: This hands-on role ensures processes run smoothly, resources are well managed, and systems support their strategic goals. You'll drive operational excellence through continuous improvement, efficiency, and a strong sense of ownership over the workplace experience. Key responsibilities: Governance & Compliance: Ensure policies and processes are understood, maintained, and followed (including travel coordination and responsibility mapping). Process Implementation & Improvement: Develop and refine operational workflows for maximum efficiency and scalability. Procurement & Office Management: Oversee purchasing of office supplies, equipment and manage vendor relationships. Workplace Experience: Ensure the workspace is clean, safe, secure, and productive for all team members. Ensure governance and compliance of ISO9001 Oversee the Quality Management Systems (QMS) implementation Lead a small team including a Facilities & Security Officer and a Procurement Administrator Your experience and skills: Previous experience in a scaling Technology business where wearing multiple hats is the norm. Previous experience in ISO9001 and implementing a QMS is essential Background in roles such as Executive Assistant, Project Coordinator, or Facilities Manager. Industry experience in Technology, Engineering, or defence sectors is a strong advantage. Strong attention to detail with and an eye for spotting inefficiencies or gaps in processes. Tech-savvy and confident working with spreadsheets, internal systems, and productivity tools. About you: You thrive on organising, improving systems, and bringing structure to operations. You're proactive, hands-on, and happy to take on tasks of any size to keep things running smoothly. You enjoy working with high-energy teams and bring a positive, solutions-focused attitude to every challenge. What's on offer: You will collaborate with experienced leaders, with backgrounds in aerospace, defence and academic research and development and just as much passion and energy as you have. You will become a part of a close-knit, inclusive, and connected team, immersed in a dynamic startup culture. We focus on recruiting the best this is the opportunity to surround yourself with other like-minded professionals who enjoy working in an environment where we are inspired by the passion and capability of the very people we work with. You will benefit from workplace flexibility and work-life balance. You have an opportunity to get in on the ground floor with our Employee Share Option Plan (ESOP)