Job Description: Better and fairer care. Always. St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment. We are looking for a special kind of person - a St Vincent’s kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do. Reporting directly to the Revenue Manager, the Revenue Officer will play a pivotal role in ensuring the financial health of our Private Division. You will be at the forefront of producing high-quality, accurate patient accounts whilst navigating health fund contract business rules. You will ensure all necessary claim forms and certification documents are meticulously completed and be the go-to person for all revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds. Beyond billing, you will strategically manage aged debt, working within departmental KPIs and contractual agreements, and proactively liaise with health funds and patients to resolve outstanding claims. Your precision will also extend to cross-checking the accuracy of MBS item numbers, Prostheses rebate codes entered and Theatre coding prior to billing. We have two permanent opportunities available and can be based in Queensland, New South Wales or Victoria in any of our St Vincent’s Private Hospitals. We have one (1) permanent full-time position and one (1) permanent part-time (3 days per week) position available on a hybrid working arrangement. Things that work for us: Previous experience in a Billing ole within a private healthcare setting will be highly favourable Demonstrated experience interpreting Health Fund contracts with respect to application of billing rules Experienced using Patient Administration Systems ideally in a healthcare organisation High level of self-motivation, drive and initiative combined with adaptability Working knowledge and understanding of medical terminology High level of attention to detail and capable of multi-tasking and prioritising work Intermediate skill level in use of Microsoft Suite including Excel, Word, Outlook, Power BI Previous experience and confidence in debt collection High level written and oral communication skills and excellent computer skills Things that work for you: Ability to visibly see your impact on the business and its service Competitive salary packaging options Discounted private health insurance Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) At St Vincent’s we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us. Pre-Employment Checks Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations. Equal Opportunity We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone. How To Apply Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability. Respectfully, no recruitment agencies. Closing Date: 8 August 2025 11:59pm Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au View Reconciliation Action Plan Code of Conduct: View Code of Conduct
