Description About the role – full-time, fixed term contract for 12-months We’re looking for an experienced Program Test Manager to lead the end-to-end testing strategy across a major enterprise-wide customer Transition program. This role plays a critical part in ensuring the quality, reliability, and compliance of all data migration and integration initiatives across the bank. You will be accountable for managing testing activities across multiple projects involving legacy system decommissioning, cloud data platforms, and large-scale data migrations. Your focus will be on ensuring test governance, data quality validation, automation integration, and stakeholder confidence throughout the program lifecycle. What you’ll be doing: Test Strategy & Governance: Develop and maintain a comprehensive Test Strategy covering functional, integration, performance and reconciliation testing for data migration. Quality Assurance Leadership: Oversee all functional and non-functional testing including data integrity, accuracy, completeness, performance, and risk-based testing aligned with business and regulatory needs. This role requires a strategic mindset with the flexibility to be hands-on when needed whether reviewing test evidence, supporting defect triage, or assisting with complex data validations Team & Vendor Management: Lead and coach a team of Test Leads, Analysts, and vendor testers to ensure consistent delivery, uplift capability, and promote a culture of quality and ownership. Automation Integration: Drive adoption of automation for regression and data validation (across SQL, APIs, Frontend UI), embedding test automation in CI/CD where applicable. Data Validation: Ensure robust testing frameworks are in place for validation and reconciliation of migrated datasets. Environment & Resource Planning: Manage test environments, data provisioning, and coordinate with platform and infrastructure teams for readiness. Stakeholder Engagement: Provide clear test progress updates, risk-based reporting, and defect analytics to Program Directors, Data Governance, and Business Sponsors. Collaborate with project managers, data architects, business analysts, and vendors to align testing with migration milestones. Cutover Support & Risk Management: Support go/no-go readiness, coordinate production validation post cutover, and contribute to rollback planning and execution risk assessments. Documentation & Compliance: Maintain audit-ready test evidence, data test scripts, and reports that align with the bank’s compliance and data security policies. About you: Proven experience (15 years) in software quality assurance, with at least 5 years in a senior Test Manager or Program Test Manager role across data migration or transformation initiatives. Demonstrated ability to deliver complex data migration programs and large-scale data platform modernisation. Deep understanding of test practices across Agile and Waterfall methodologies. Knowledge of Core banking platforms, processes and CRMs systems such as Salesforce. Hands-on experience with testing tools (e.g. JIRA, HP ALM, qTest), automation frameworks (e.g. Tosca, Postman, Playwright, Python). Strong leadership skills, with experience managing cross-functional teams and influencing technical and business stakeholders. Experience designing and embedding QA metrics, dashboards, and test coverage reports to drive continuous improvement. Excellent problem-solving, prioritisation, and stakeholder communication skills. Location: Whilst our primary office locations are across Adelaide, Melbourne, Brisbane and Toowoomba, we are pleased to be able to consider applications from employees within Australia for this role. We also encourage you to put thought into how the work may be undertaken given your location and what support you may require. Why you’ll love working with us: People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment. You’ll have access to financial and lifestyle benefits to support your success and individuality: Flexibility and hybrid working arrangements. Enhance your salary with discounts on banking, health insurance, and shopping across Australia. Advance your career with training, study support, and project opportunities. Competitive leave benefits that empower employees to take time for themselves and loved ones. Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program. Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives. Be recognised for your contributions through our peer-driven recognition program. A bit about People First Bank: In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states. With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work. Apply online now: If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by COB Thursday 31st July . We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
