Key competencies (role specific criteria) You will be assessed on your ability to demonstrate the following: Well-developed interpersonal and communication skills including conflict resolution, negotiation and influencing competencies. Ability to plan and prioritise to effectively manage the customer service function in alignment with the overall strategic plan of the Department. Demonstrated ability to effectively use computerised systems, basic keyboarding skills particularly for data entry. Ability to develop collaborative working relationships with key stakeholders and team members and ability to effectively communicate and influence staff. Demonstrated academic result and progress consistent with course completion. Ability to identify, develop and implement quality and service improvement activities in accordance with NATA/ISO accreditation/certification. Qualifications, registrations and other requirements be enrolled full time (defined as at least 75% of the full-time study load) at an Australian university. be enrolled in their first undergraduate Bachelor of Medical Laboratory Science course necessary to acquire an entry level qualification mandatory for employment as a Medical Scientist in Queensland. Please detail any visa conditions you may have if you are not a permanent resident of Australia. We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required. Qualifications, registrations and other requirements be enrolled full time (defined as at least 75% of the full-time study load) at an Australian university. be enrolled in their first undergraduate Bachelor of Medical Laboratory Science course necessary to acquire an entry level qualification mandatory for employment as a Medical Scientist in Queensland. Please detail any visa conditions you may have if you are not a permanent resident of Australia. We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.