About Us Challenger Security (NSW M/L: 410 392 764) is more than just a security company, we’re a trusted partner delivering top-tier protection and peace of mind nationwide. With extensive experience and a strong presence across Australia, we work with some of the world’s most iconic brands to provide smart, reliable security solutions tailored to every situation. The Role As a Luxury Retail Security Officer, you will be a visible and approachable presence in busy luxury retail environments, focused on loss and asset prevention while safeguarding customers, staff, and merchandise. Your role is key to maintaining a safe, welcoming, and premium shopping experience. Your day-to-day might include: • Patrolling and monitoring retail spaces to prevent loss and ensure safety • Engaging with customers and staff in a friendly, professional manner • Responding promptly to incidents, alarms, and emergencies • Writing accurate reports and documenting any security concerns • Collaborating with store teams to maintain a secure, premium environment About You To thrive as a Luxury Retail Security Officer, you’ll need: • Current NSW Security Licence (Required) • Current First Aid & CPR Certificates (Required) • Police Check (Required) • Certificate II in Security Operations (Required) • Impeccable grooming and professional presentation • Strong interpersonal and report-writing skills (Highly desirable) • Physical fitness to perform patrols and stand for extended periods • A friendly, customer-focused attitude with sharp observational skills • Ability to stay calm under pressure and work effectively as part of a team Why Join Us – Company Benefits • Fair Pay with Penalty Rates: We pay in line with the Security Services Award, including penalty rates and allowances, with reliable fortnightly pay. • Staff Discounts & Perks: Get access to exclusive savings on groceries, tech, travel and more through Flare Benefits. • Real Career Progression: We promote from within and support your growth into senior or leadership roles. • Training That Counts: Ongoing development through online modules and on-the-job learning to keep your skills sharp. • Supportive, Hands-On Team: You’ll be backed by approachable leaders who care about your success and safety. • 24/7 Wellbeing Support: Access free, confidential mental health and wellbeing support through our Employee Assistance Program (EAP). • Work at Premium Locations: Gain valuable experience at high-end, high-profile retail sites that boost your professional edge How to apply: Ready to become a part of our team? Please submit your resume and a copy of your NSW Security Licence. We encourage applications from candidates of Aboriginal or Torres Strait Islander backgrounds. For more information on the role, please call Challenger Security on 1300 248 249!
