What's in it for you? Secure employment with above-award salary, including a car parking spot Gain hands-on experience in all areas of the business: retail, daycare, dog walking, and grooming Discounts on all retail products Build relationships with fabulous clients (both two and four-legged) Team-building activities (after work dinners, drinks, outings) Just 10 minutes by bus from Sydney CBD, with a car spot provided About the Role Manage day-to-day store operations, including reception and back of house Lead and motivate a team of Retail Assistants and Groomers Provide training and development to the team Maintain exceptional customer service and workplace culture Oversee inventory management and merchandising Manage staff performance FULL-TIME: Mon - Fri 7.30 am - 3.30 pm About You Strong foundational skills in animal handling are essential Proven experience in team leadership, people management, and multitasking Preferred backgrounds include work in veterinary clinics, grooming salons, pet care stores, or boarding facilities Competent in working in a fast-paced environment Strong time management skills and resilience Professional, positive attitude with a focus on excellent client experience Must be an Australian citizen, Australian permanent resident or a UK passport holder with a Working Holiday Visa with at least 2 years allowance (we cannot take any other visa holders at this time). Well, you will need to LOVE dogs, of course! If you believe you're the perfect fit for this role, please apply with your resume and a cover letter explaining why you’re ideal for this position! A video covering letter will make you stand out from the crowd!