At Coverforce, we pride ourselves on our ability to build strong and genuine relationships with our client’s, we’ve been doing so for over 30 years and are continuing to grow. This Client Manager will work closely with our customers to understand their business and manage their insurance program, liaising with insurers to ensure that they are adequately covered, and the best possible position is secured. About you You are an experienced insurance broker within general insurance (experience in Financial Lines is highly advantageous) You have strong knowledge of all major quoting platforms (Winbeat and SCTP experience is highly favourable). You have a strong knowledge of broking compliance requirements. You adopt a proactive approach to all aspects of account management, new business, and service delivery. You have excellent communication skills and are comfortable and confident relating to customers and attending client and potential client meetings. You are tenacious and determined when faced with complex placements or high-volume periods. You enjoy being part of a team and are supportive of others and enjoy sharing knowledge. You want to be part of a growing, diverse organisation. About the role Manage and grow a portfolio of all lines of general insurance, including financial lines. Provide a high level of expertise, guidance, and support to clients around insurable risks and a range of insurance products. Deliver strong insurance solutions and seek competitive quotations for your clients. Process in a timely manner any required invoices, policy accounting information, quotations, premium calculations, COC's, and other necessary documentation. Develop and maintain relationships with a range of stakeholders including clients, underwriters, and insurers. Help identify and execute new business opportunities. What you can expect Inclusive and friendly office environment. Hybrid working after the training period, WFH Mondays and Fridays and work in our stunning South Melbourne office Tuesday to Thursday. Bi-yearly remuneration review based on goals and performance. Quarterly reward and recognition program with prizes of up to $300 Benefits such as free travel insurance, discounted health insurance, motor vehicle purchase, novated leasing, retail discounts, and more! Supportive team culture with ongoing professional development opportunities.
