Posted: 25/06/2025 Closing Date: 09/07/2025 Job Type: Contract Location: Head Office - Wayville Job Category: Administration,Customer Service,Finance Are you a detail-driven, people-focused all-rounder who thrives in a dynamic environment? Scouts SA is on the lookout for an enthusiastic and organised Customer Service and Finance Support Officer to help drive day-to-day functions at our Head Office with a focus on the Scout Recycling Centre (SRC) operations. If you enjoy delivering excellent service, have a sharp eye for detail, and enjoy a variety of tasks across finance and administration, this could be the role for you. About Us Scouts SA is a South Australian For-Purpose (NFP) organisation, with local and national impact. Alongside empowering young people to build resilience, friendships, and a love of adventure, we manage a diverse portfolio of businesses across SA and QLD. Our workplace culture is inclusive, supportive, and energising – you will join a collaborative team that is enthusiastic about making a difference Job Description About the role The Customer Service and Finance Support Officer is responsible for customer and sales data management, with a focus on the SRC business. The role is a key contact point for customers, and internal staff. The successful candidate will provide high quality customer service, process customer transactions, enter and reconcile product sales and undertake associated administrative tasks. The role is part of the Finance Team and supports daily operations and month-end tasks. This is a 12-month contract role. Key Responsibilities Serve as a primary point of contact for SRC customers and depot staff. Respond to customer enquiries and assist with onboarding new customers. Accurately input purchases and sales data Reconcile sales, create invoices, and follow up outstanding payments. Work within month-end timeframes. Support managers with administrative tasks and daily operations. Ordering depot supplies Desired Skills and Experience About You Excellent communication and a warm, professional phone manner Impeccable attention to detail and time management Experience in customer service and administration or finance-related duties A collaborative team player who can also work independently Tech-savvy and confident with digital tools and accounting systems Commitment to safe practices and alignment with Scouts SA values Qualifications and Checks Certificate III in Business (desirable) National Police Check and Working with Children Check (or willingness to obtain them) Why Join Us? This is a fantastic opportunity to contribute to a trusted For-Purpose organisation in a role that’s both customer-facing and behind the scenes. If you are service driven, enjoy working with numbers, and want to be part of something meaningful, we want to hear from you. Benefits: 20% off at Exurbia Retail 30% off camping and day entry at Woodhouse and Roonka 20% off Goodlife Gyms Flexible working environment The opportunity to work with an organisation making a real difference for young people. Access to the Flare benefits program Our workplace celebrates diversity, and we encourage applications from people of all backgrounds, life experiences and abilities. Applications close Wednesday 9 July 2025 Click Apply and be part of something extraordinary!
