Are you an experienced Service Coordinator with a background in HVAC and strong Simpro skills? We are working with a leading HVAC contractor in Canberra who is seeking a highly organised and proactive Service Coordinator to join their dynamic team. About the Role: As the HVAC Service Coordinator, you'll be the key point of contact between technicians, clients, and internal teams to ensure smooth scheduling, job management, and exceptional customer service. You'll be responsible for coordinating a high volume of reactive and preventative maintenance works across various sites. Key Responsibilities: Schedule and dispatch technicians for service and maintenance jobs Manage work orders using Simpro - job creation, scheduling, tracking, and invoicing Liaise with clients to provide updates and ensure a high level of service delivery Support the service manager with reporting, compliance, and general coordination tasks Maintain accurate records and ensure jobs are completed within required timeframes What We're Looking For: Proven experience in a Service Coordinator role within the HVAC or mechanical services industry Proficiency with Simpro is essential Strong organisational and time management skills Excellent communication and client-facing abilities Ability to work in a fast-paced environment and manage competing priorities Knowledge of OH&S and industry compliance is advantageous Apply now or reach out to Lauren for a confidential chat on 0405 725 985.
