Hybrid: Office in Butler WA Work-from-home flexibility | Full-time or Part-time | $52k – $70k Super Bonus Please read the full ad before applying. This role is open only to Australian citizens or permanent residents with full working rights. About Fundd Fundd is a fast-growing, people-first finance broking business with team members across WA, QLD, TAS & VIC. We specialize in home loans, personal and asset finance, commercial lending, and development funding — all with a big focus on flexibility, wellbeing, and performance. We’re now hiring a Client Services Manager / Mortgage Broking Assistant to join our WA team in a hybrid role — with some days working from home, and others based in our Butler office. This is ideal for someone who enjoys both flexibility and face-to-face collaboration. ✨ Why You'll Love This Role Mix of remote and in-office work (Butler WA office) Be the primary contact for clients from enquiry through to settlement Work alongside experienced brokers and lenders Ongoing training, career development, and support Opportunity to grow into a broker role over time if desired Key Responsibilities Guide clients through the lending process (documents, follow-ups, updates) Work closely with brokers to structure deals and lodge applications Handle client communication and CRM data management Liaise with banks/lenders to push files through to unconditional approval Stay across changing lender policies and guidelines What You’ll Need Experience in loan processing, mortgage broking, or client services Excellent verbal and written communication skills (native-level English) Ability to work independently and in a team Strong attention to detail and organizational skills Familiarity with Australian lenders and responsible lending obligations Ideally based within easy reach of Butler, WA and happy to work 2–3 days a week from the office Salary & Incentives Base salary : $52,000 – $70,000 Super (pro-rata for part-time) Quarterly bonus : up to 20% of base for reaching submission targets Self-introduced deals : Earn 20% of the upfront commission (no conditions) Stand Out With a Short Video We strongly prefer applicants who submit a short 2–3 min video answering the following: Who are you and why does Fundd appeal to you? What excites you about mortgage broking or finance? A challenge you’ve faced in the industry — and how you solved it Values you seek in a workplace and how you live those out Your ideal first 90-day client experience at Fundd Send your video to: team@fundd.com.au. (We move fast on applicants who take the time to do this.) Perks & Culture Hybrid flexibility: home our Butler office Young, supportive, down-to-earth team Remote-first company with in-person connection Regular training, mentorship, and career progression End-of-year team get-togethers across the country If you’re looking for a meaningful role in finance with flexibility, career growth, and a great WA-based team — we’d love to hear from you. Apply now — and don’t forget that video! Requirements Proven experience in client services or mortgage broking, preferably in a remote work environment. A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory. Excellent communication and interpersonal skills with a confident phone manner. Strong problem-solving abilities and creative thinking skills. High level of self-discipline and ability to work independently. Proficiency in Microsoft Office and other relevant software applications. Familiarity with the Australian mortgage market and regulations. Passionate about helping clients achieve their financial goals. Benefits The flexibility of works hours and location Awesome culture and work/life balance while still working on daily challenges Young and exciting business with a like-minded growing team Ability to grow your personal knowledge base and experience Ability to progress into a broking role if you choose You’ll be remunerated well for good work Opportunities for growth and mentorship within the business and industry
