Perks of working with us include Fully subsidised Gold Hospital Insurance Cover for you and your family Flexible working and Work from home options 3 additional well being days off a year (on top of our standard 20 days annual and 10 days personal leave) 2 volunteering days per year 18 weeks paid parental leave Access to corporate discounts across a range of gyms, retail, restaurants, and hotels What your day-to-day might look like Own the Value Proposition Be the champion of our member value proposition—aligning everything we do with the heart of our brand while ensuring our products and services are competitive and resonate with our members. Drive Growth Lead sales and retention across multiple channels—from retail and corporate to partnerships and build strong relationships with distribution partners to help drive sustainable growth. Elevate the Member Experience Design and deliver experiences that wow our members leaning into data and feedback to constantly evolve how we support aligned with what members need most. Lead with Impact Inspire and empower your team to reach their full potential while fostering a culture of accountability, transparency, and engagement. Be a Cross-Team Collaborator Work closely with marketing, product, legal, risk, and other departments, balancing resources and priorities while keeping the big picture in sight. What you’ll bring Strong experience leading teams and driving high performance with a passion for continuous improvement and a collaborative spirit A background in sales and operations (bonus points if it’s in health insurance or a call centre environment). Excellent communication and stakeholder management skills coupled with a strategic mindset and the ability to deliver results under pressure Intermediate MS Office skills Next Steps Sound like a role you’d thrive in? click ‘apply now’ and attach your resume that details your relevant experience. At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.