Your new company A global leader in logistics, this company is transforming the future of supply chain management. Their expert team is passionate about delivering customised solutions for shipping and transport needs across the globe. With a strong focus on innovation and inclusivity, they’ve created a workplace that celebrates diversity and empowers every team member to shine and make a meaningful impact. Your new role- Key Account Manager Working within this established management and operations team, Manage a portfolio of high-volume accounts. Key account manager ensure clients’ orders and shipment deadlines are met. Your day will consist of being the first point of contact for your portfolio of client, receiving PO orders, actioning client requests liaising with import/export/airfreight departments to ensure clients’ needs are met. Ensuring relevant certification is recorded, updated and edited as necessary using CargoWise. Key account manager utilize superior ability to multitask to ensure delays are minimized and the departments have all relevant documentation and information to allow the immediate delivery of cargo/freight as soon as it has been cleared What you'll need to succeed Min 3-5 years experience in international Freight Forwarding including Import & Export Freight Operations (Orders, chasing/checking docs for clearance, invoicing, booking transport) Key account Manager experience Import Customer Service CargoWise EDI experience required Great communication skills Ability to organize and prioritize Key account manager task Knowledge of Australian Customs and Quarantine procedures High attention to detail in your work Fantastic communication and organisational skills Thrive working in a busy office and feel comfortable speaking to customers both internally and externally Able to build relationships and be the first point of contact for your portfolio of clients on a regular basis Hard working attitude What you'll get in return As a Key Account Manager you will have a brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team. Your salary will be highly competitive, and you will be able to own the role at hand. What you need to do now If you're interested in this role, click 'apply now’ to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion
