Description Who We Are At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options. The Role The purpose of the Relationship Manager is to contribute to the growth of the broker and aggregator relationships within the mortgage broker industry through portfolio management and providing support to the Business Development Team. Here’s what your day could look like: Scout for new business opportunities: Look within our direct networks to boost sales and revenue for Pepper. Deliver top-notch service: Provide excellent communication to both internal and external customers. Support the sales team: Assist our on-the-road sales team. Understand loan products: Gain a deep understanding of loan products, lender policies, and loan structuring to guide brokers. Ensure compliance: Adhere to all regulatory requirements and uphold best practices. About you We’re looking for someone who understands how to work with people, provide top-notch customer service and understands home-lending. Here’s what we’re looking for: Communication skills: Strong communication skills to work effectively with people and negotiate positive outcomes. Experienced and passionate: Previous experience in sales, especially in financial services. Results-driven: Proactive and able to identify and seize growth opportunities within the broker network. Strong work ethic: Able to meet Pepper Money's agreed timeframes to maintain our best-in-class services. At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do: Can Do : We think outside the box and harness the power of teamwork to achieve the extraordinary. Balanced : We set our customers up for success, crafting win-win outcomes that are both human and profitable. Real : We keep it honest and respect everyone, building genuine connections. Our Benefits At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone: Development : a full suite of development opportunities and a great team to learn from Recognition : Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives Flexibility : Embrace our hybrid working model, flexible parental leave policies and purchased leave options Health and Wealth : Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet Referral Bonus : Earn $2000 for referring great people. If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you. For more information on Pepper visit www.peppermoney.com.au. Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.
