Company Description About SEEK SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years. Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange. SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea, and Bangladesh. SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information. In 2021, 2022, 2023, and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia. Job Description About the role The Senior Product Manager – Monetisation & Insights (Loyalty & Insights) is responsible for understanding and defining the non-job ad value that best support our higher volume and higher complexity Hirers across all our APAC markets. In addition, the Senior PM will oversee the build of our broader Insights product portfolio that supports both small and large Hirers across APAC. This capability allows Hirers to understand SEEK's value for their hiring needs, clarify ROI, and foster loyalty. This role owns a crucial part of SEEK’s longer-term Monetisation strategy and contributes to our marketplace ambitions. Specifically, the Senior PM will: Develop a deep understanding of customer segments and their hiring needs Understand marketplace loyalty and retention strategies for large Hirers Craft a vision and roadmap for non-job ad value capabilities for Contracted Hirers Oversee the development of Insights products supporting ad performance and ROI analysis Collaborate with teams to tailor contracts and introduce new ad and non-ad products Implement systems to capture customer and sales feedback for product roadmap prioritisation This role requires a marketplace-wide view, considering the needs of Hirers and candidates. It involves partnership with Commercial, Product Marketing, Strategy, and Sales teams across APAC and reports to the Principal PM – Loyalty & Access. Responsibilities Transform and innovate loyalty capabilities to meet customer needs Lead business model transformation and challenge the status quo Engage stakeholders to meet strategic objectives Advocate for customers by delivering excellent user experiences Identify and validate opportunities and problems Develop and deliver enhancements for Contracted Hirers Own key metrics related to Hirers and Insights Qualifications Strategic problem-solving skills in ambiguous environments Decisive decision-making with consideration of complex tradeoffs Strong customer focus and solution orientation Commercial acumen and analytical skills Leadership in cross-functional teams Influence and stakeholder relationship skills Experience in product development and agile methodologies Experience with AI is advantageous Excellent communication and interpersonal skills Passion for SEEK’s Purpose Desired Values Aiming high to deliver results while caring for others Additional Information At SEEK we offer: Flexible working arrangements Work from anywhere for up to 4 weeks per year Casual dress code We promote inclusion and diversity, welcoming applicants from diverse backgrounds. We support adjustments during recruitment and beyond. Please refrain from unsolicited agency resumes. J-18808-Ljbffr
