Job description Agency Attorney-General’s Department Work unit NT WorkSafe Job title Mediation Coordinator, Rehabilitation Designation Administrative Officer 4 and Compensation Job type Full time Duration Fixed for 6 months Salary $77,344 - $88,179 Location Darwin Position number 11821 RTF 352140 Closing 21/07/2026 Contact officer Ava Lawton on 08 8999 5294 or ava.lawton@nt.gov.au About the agency https://justice.nt.gov.au/ Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=352140 APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY QUALIFICATIONS. Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website. Primary objective Provide high level administrative support service to mediators, claimants, insurers and other staff in the Rehabilitation and Compensation team to ensure the smooth running of the mediation process. Context statement NT WorkSafe is a division of the Department of Attorney-General and Justice responsible for assisting business and workers understand their obligations under workers rehabilitation and compensation, Work Health and Safety (WHS), dangerous goods and electrical safety legislation in the Northern Territory. Key duties and responsibilities 1. Provide high-level support to mediators, claimants, insurers and other Rehabilitation and Compensation staff. 2. Using internal guidance material and corporate advisory material respond to verbal and written requests for information from workers, government, employers, insurers and the public on workers rehabilitation and compensation legislative provisions, preparing written responses as required. 3. Prepare reports to assist in the monitoring of the mediation services. 4. Provide research assistance in the area of workers compensation and rehabilitation as required. 5. Assist with the development and implementation of procedures and guidelines associated with the mediation process to facilitate best practice mediation services. 6. Deliver education sessions to industry, the community and staff on workers compensation and rehabilitation issues. 7. Provide administrative support to the Permanent Impairment Coordinator and within the work team as required. Selection criteria Essential 1. Proven highly developed interpersonal, oral, written and negotiation skills with ability to communicate effectively and work cooperatively with persons at all work levels. 2. Demonstrated understanding of, and ability to comply with, procedures, legislation, policies and regulatory frameworks. 3. Demonstrated ability to complete tasks and meet deadlines with high level attention to detail. 4. Proven ability to maintain high levels of confidentiality and demonstrated integrity in dealing with clients. 5. Demonstrated computer literacy skills, particularly word processing, databases and spread sheets. 6. Proven ability to interact effectively with people from diverse cultures. Desirable 1. A tertiary qualification in a field relevant to workers compensation and rehabilitation or demonstrated practical experience with workers compensation and rehabilitation practices and procedures.
