About the role Tallon Estate Agents is seeking a Real Estate Receptionist & Administration professional to join our dynamic team in Hastings. This is a full-time position that forms the backbone of our office operations, providing essential support to our real estate agents and ensuring an exceptional experience for clients, vendors, and property seekers. As the first point of contact for our business, you will play a crucial role in representing Tallon Estate Agents' professional image and delivering outstanding customer service. This role is pivotal in maintaining the smooth running of our office and supporting the broader objectives of our real estate business. Key responsibilities Manage the reception desk with professionalism and warmth, greeting clients, vendors, and visitors with genuine hospitality Answer and direct incoming telephone calls and emails efficiently, taking detailed messages and ensuring timely communication to the relevant team members Maintain accurate records of client inquiries, property details, and transaction documentation in a secure and organised manner Process administrative tasks including filing, data entry, correspondence, and general office paperwork Provide administrative support to real estate agents, including preparing property marketing materials and documentation Manage office supplies and equipment, placing orders as required to maintain smooth operations Handle routine enquiries from prospective buyers, sellers, rental providers and renters, providing information about available properties and services Liaise with external parties such as solicitors, conveyancers, and third-party service providers as needed Contribute to a positive and collaborative team environment, supporting colleagues as required Maintain the presentation of the office What we're looking for Proven experience working as a receptionist or in a similar front-facing administrative role, ideally within the real estate or professional services industry. This is preferential but not essential. Excellent communication skills, both verbal and written. Strong organisational abilities with exceptional attention to detail and the capacity to manage multiple tasks simultaneously. Proficiency with Microsoft Office and Google applications, email systems, and office management software; experience with real estate specific systems is advantageous but not necessary. A welcoming and professional demeanour with a genuine commitment to delivering outstanding customer service. Reliability, punctuality, and a positive attitude towards supporting team goals. Ability to work independently and make sound decisions while escalating matters appropriately when required. Familiarity with real estate terminology and processes is preferred but not essential for candidates with strong transferable skills. Willingness to occasionally (but very rarely) assist with on-site property duties is desirable. What we offer Joining Tallon Estate Agents provides you with the opportunity to be part of a respected real estate business with strong community connections. We are an established business having operated in Hastings since 1985. We believe in creating a supportive work environment where your contributions are valued. We offer a competitive remuneration package appropriate to your experience and qualifications. Our team benefits from a collaborative culture, clear career progression pathways, and the opportunity to develop skills within the dynamic real estate sector. Salary will be based on experience Work Hours Monday 9am to 5pm Tuesday 9am to 5pm Wednesday RDO Thursday 9am to 5pm Friday 9am to 5pm Saturday 9am to 3pm Sunday RDO About us Tallon Estate Agents is a trusted name in the Hastings real estate market, dedicated to delivering exceptional service to buyers, sellers, and renters across the region. With a reputation built on professionalism, integrity, and market knowledge, we pride ourselves on supporting our clients through every step of their property journey. Our team is passionate about the local community and committed to achieving outstanding results for our clients. We value teamwork, continuous improvement, and providing an environment where talented professionals can grow their careers whilst delivering excellence to the clients we serve. Apply now If you are a detail-oriented, customer-focused professional ready to make an impact as part of our team, we would love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience and what attracted you to this role at Tallon Estate Agents.
