Clinical Nursing Assist with specialized ophthalmic consultations, diagnostics, and procedures. Prepare patients for examinations and surgery. Monitor anaesthesia and provide peri-operative nursing care. Deliver high-quality inpatient care, including patient admissions and discharges. Administer treatments and medications as directed. Maintain accurate patient records and clinical documentation. Client Care Provide compassionate and professional communication with clients. Educate owners on medications, home care, and post-operative instructions. Support clients throughout their pet's treatment journey with empathy and professionalism. Reception & Administration Schedule appointments and manage the daily appointment calendar. Answer telephone and email enquiries professionally. Process referrals and maintain accurate client records. Coordinate admissions, discharges, and reception duties. Practice Operations Maintain a clean, organised, and well-equipped clinical environment. Assist with stock control and equipment maintenance. Adhere to workplace health, safety, and infection control protocols. Contribute positively to a collaborative and supportive team culture.