Job Description We’re on the lookout for friendly and enthusiastic Food & Beverage Supervisor to join our team at Palmer Sea Reef Golf Club in Port Douglas. Your passion is food, and you know your way around a drinks menu and bar set-up. The operating hours are great here at Palmer Sea Reef, with the clubhouse open 6am to 6pm Monday to Sunday, plus some function and event work. Ideally you have some supervisor experience and you are ready to set an example for everyone in the Food and Beverage team! You will assist in leading the team and creating an experience that keeps our guest wanting more. Key Responsibilities • Greet and seat guests with a smile • Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards • Food and beverage service to the Restaurant and Functions departments • Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times • Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks • Monitor the quality and consistency of all food served from the Kitchen • Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests • Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines • Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements • Operate POS system and take payment for guest accounts including opening and closing Skill & Experience Prior experience in bar or restaurant environment, including barista skills (essential); RSA certificate (essential); An RMLV and Approved Manager Liquor License or ability to obtain A genuine love for great food & drink, a talent for customer service and a vibrant, outgoing nature; Ability and willingness to commence work on a rotating roster including weekends and public holidays, upto 38 hours per week; Reliable transport to get to and from the venue Applicants must be an Australian Citizen, Permanent Resident, or hold an unrestricted, permanent visa. There is no sponsorship opportunity with this role.
