Office & Operations Support A role for someone who takes ownership and gets things done. At SRB Group, we're looking for more than an administrator. We're looking for a trusted right-hand person who enjoys being at the centre of a busy business and takes pride in making things happen. Operating across multiple divisions including civil construction, plant hire, industrial supply, our businesses rely on strong systems, great people and exceptional customer service. Behind every successful operation is someone who keeps things organised, supports the team and ensures the important details don't get missed. Supporting multiple divisions across the SRB Group, you'll work closely with management and the existing office team to help coordinate jobs, schedule resources, prepare quotations, manage customer enquiries and keep day-to-day operations running smoothly. This is a role for someone who enjoys solving problems, staying organised and taking ownership. Someone who follows through, keeps things on track and can be relied upon to see tasks through from start to finish. You'll become a key point of contact within the business, working closely with management, our Fleet Coordinator, Business Development Manager, and office team to ensure our people, customers and operations are supported every day. No two days are the same. One day you may be coordinating schedules and resources, the next assisting with customer enquiries, preparing quotations, supporting fleet administration or helping management keep priorities moving forward. About the Role As our Office Support & Operations Coordinator, you'll play an important role in supporting the day-to-day operations of the business. Working alongside our existing office team, you will be responsible for coordinating jobs, scheduling resources, preparing quotations, managing customer enquiries, maintaining business systems and providing operational and administrative support. This is a varied, hands-on role offering genuine responsibility and the opportunity to become an integral part of a growing business. What You'll Be Doing Coordinating jobs, schedules and resources Preparing and issuing quotations and customer documentation Managing incoming phone calls and customer enquiries Liaising with clients, suppliers, subcontractors and internal teams Maintaining business systems, records and operational processes Assisting with invoicing, purchase orders and administration tasks Supporting fleet administration Working closely with management on operational priorities Supporting the Business Development Manager Ensuring tasks and projects are completed accurately and on time General office administration and operational support What We're Looking For This role will suit someone who enjoys being organised, takes pride in their work and genuinely cares about delivering a high standard of support to the people around them. Industry experience is advantageous . We are more interested in finding someone with the right attitude, work ethic and willingness to take ownership. The Ideal Candidate Will Bring Previous administration, office coordination or operations experience Experience using Xero and Microsoft Office Strong organisational and time management skills Excellent attention to detail Professional written and verbal communication skills A proactive approach and ability to work independently The ability to manage multiple priorities in a fast-paced environment A positive, can-do attitude Reliability, accountability and a strong sense of ownership The ability to identify problems, find solutions and follow tasks through to completion Why SRB Group? We're an established business with ambitious plans and a supportive team environment. You'll work closely with experienced leaders, gain exposure to multiple industries and play an important role in helping our businesses continue to grow. This is a position where your contribution will be valued, your initiative will be recognised and you'll have the opportunity to build a long-term career with the SRB Group. The role is primarily office-based and offers flexibility for either a 4-day or 5-day working week for the right candidate. A role for someone who takes ownership and gets things done. At SRB Group, we're looking for more than an administrator. We're looking for a trusted right-hand person who enjoys being at the centre of a busy business and takes pride in making things happen. Operating across multiple divisions including civil construction, plant hire, industrial supply, our businesses rely on strong systems, great people and exceptional customer service. Behind every successful operation is someone who keeps things organised, supports the team and ensures the important details don't get missed. Supporting multiple divisions across the SRB Group, you'll work closely with management and the existing office team to help coordinate jobs, schedule resources, prepare quotations, manage customer enquiries and keep day-to-day operations running smoothly. This is a role for someone who enjoys solving problems, staying organised and taking ownership. Someone who follows through, keeps things on track and can be relied upon to see tasks through from start to finish. You'll become a key point of contact within the business, working closely with management, our Fleet Coordinator, Business Development Manager and office team to ensure our people, customers and operations are supported every day. No two days are the same. One day you may be coordinating schedules and resources, the next assisting with customer enquiries, preparing quotations, supporting fleet administration or helping management keep priorities moving forward. About the Role As our Office Support & Operations Coordinator, you'll play an important role in supporting the day-to-day operations of the business. Working alongside our existing office team, you will be responsible for coordinating jobs, scheduling resources, preparing quotations, managing customer enquiries, maintaining business systems and providing operational and administrative support across multiple divisions. This is a varied, hands-on role offering genuine responsibility and the opportunity to become an integral part of a growing business. What You'll Be Doing Coordinating jobs, schedules and resources across multiple divisions Preparing and issuing quotations and customer documentation Managing incoming phone calls and customer enquiries Liaising with clients, suppliers, subcontractors and internal teams Maintaining business systems, records and operational processes Assisting with invoicing, purchase orders and administration tasks Supporting fleet administration and maintenance scheduling Working closely with management on operational priorities Supporting the Business Development Manager with customer follow-up Ensuring tasks and projects are completed accurately and on time General office administration and operational support What We're Looking For This role will suit someone who enjoys being organised, takes pride in their work and genuinely cares about delivering a high standard of support to the people around them. Industry experience is advantageous but not essential. We are more interested in finding someone with the right attitude, work ethic and willingness to take ownership. The Ideal Candidate Will Bring Previous administration, office coordination or operations experience Experience using Xero and Microsoft Office Strong organisational and time management skills Excellent attention to detail Professional written and verbal communication skills A proactive approach and ability to work independently The ability to manage multiple priorities in a fast-paced environment A positive, can-do attitude Reliability, accountability and a strong sense of ownership The ability to identify problems, find solutions and follow tasks through to completion Why SRB Group? We're a growing business with ambitious plans and a supportive team environment. You'll work closely with experienced leaders, gain exposure to multiple industries and play an important role in helping our businesses continue to grow. This is a position where your contribution will be valued, your initiative will be recognised and you'll have the opportunity to build a long-term career with the SRB Group. The role is primarily office-based and offers flexibility for either a 4-day or 5-day working week for the right candidate.
