Primary Objective: This User Experience role is focused on enhancing the overall customer experience by designing, delivering, and maintaining consistent, user-friendly experiences across Power and Water digital channels. The role involves leveraging customer research and data to uncover actionable insights, contributing to strategic planning and definition, including the development of personas and journey maps, and driving continuous improvement across digital platforms, processes, and user engagement aligned with Power & Water brand, strategies, and customer expectations. Special Instructions: Aboriginal applicants will be granted priority consideration for this vacancy. Contact: Mohamad Karim on 0410 104 Further Information: Apply: Apply Online
