Please note this role is 0.8 FTE. Reconciliation SA is looking for a new member of their events team - working to deliver a suite of impactful events including the Reconciliation SA National Reconciliation Week Breakfast and Fundraising Gala. This position is working within a small events team with an existing Events and Sponsorship manager, we are open to hiring at the coordinator level for a candidate looking to grow in the organisation. Please state in your cover letter which level you are applying for. The Ticketing, Events and Sponsorship Coordinator / Manager is responsible for implementing the planning, development, delivery and evaluation of events aligned to the Reconciliation SA Strategic Directions. This includes relationship management with key stakeholders and the identification and development of new relationships. The Ticketing, Events and Sponsorship Coordinator / Manager will provide advice and support to other programs requiring engagement and event expertise. Technical Delivery - Event Delivery and Management 1. Coordinate Reconciliation SAs events to ensure the successful delivery of events through liaising with key stakeholders, contractors, suppliers, guest speakers, performers, arranging invitations, sending communication to clients/attendees, catering, ticketing, fundraising, sponsorship, feedback, and evaluation 2. Leadership of events and support staff, as required 3. Manage budgets for events 4. Collaborate with Reconciliation SA marketing staff to facilitate the delivery of marketing and promotions for all events including direct email campaigns, website, ticketing, public relations and social media 5. Coordinate and attend collaborative programs with Reconciliation SA partners, sponsors, and members 6. Ensure all records and data are accurate, stored and that confidentiality is maintained 7. Grow the support base of Reconciliation SA through the development and management of event sponsorship prospectuses Relationship Management 1. Engage and work with South Australian Aboriginal stakeholders, to ensure that the work undertaken is mindful and respectful of First Nations people’s rights and cultural interests and recognises the value of their time. 2. Engage and work with non-Aboriginal organisations to support their understanding, engagement, and participation in the Reconciliation movement and Reconciliation SA 3. Develop and maintain relationships with a broad range of stakeholders, focussing on event sponsors, partners and Reconciliation SA members Team Engagement 1. Positively represent and educate Reconciliation SA to all stakeholders. 2. Maintain a safe and healthy workplace, identify, and act upon potential workplace hazards and identify and implement improvements 3. Operate in line with Reconciliation SAs policies and procedures and follow reasonable directions to help ensure the health, safety and welfare of self and others 4. Participate in an annual performance development and management program and professional development programs 5. Providing confidential administrative support by answering phones, greeting visitors / contractors, supporting partnerships, sponsors and members when they arrive and ensuring referrals to staff and data entry are done in a timely manner Commitment to the Principles and Practice of: ● Reconciliation ● Leadership ● Diversity ● Occupational Health, Safety and Welfare ● Quality Management ● Equal Opportunity Position Capability Criteria: Qualifications ● A tertiary qualification in event management, tourism, public relations, marketing, or related field, or considerable experience in delivering events. ● Marketing experience, ticketing experience and experience working on similar events is advantageous. People Management ● Demonstrated ability to communicate with and assist people to manage work and resources across a range of projects and in a manner that supports professional development Technical Knowledge ● Demonstrated knowledge of the Reconciliation movement across SA and nationally ● Basic knowledge of social media platforms and current social media trends ● Experience using ticketing site Humanitix for selling event tickets (or similar) ● Experience in project management tools such as Trello, Monday etc ● Strong programming and curatorial skills ● Experience with risk management and compliance Project Management ● Strong organisational, planning and time management skill to achieve agreed outcomes and work co-operatively as part of a team ● Demonstrated knowledge of large budget planning, record keeping and evaluation Innovation and Initiative ● Ability to apply strategic, analytical and creative skills ● Ability to be adaptable and flexible and have a commitment to continuous improvement, including reviewing procedures and systems and recommending changes where appropriate Resource and Decision Making ● Confidence in dealing with periods of high intensity workload, with rapidly changing priorities, when meeting timelines Experience ● Proven experience in event design and management, stakeholder engagement, budgeting and team coordination ● Demonstrated commitment to a high standard of professionalism in a high-pressure environment, managing deadlines and competing demands ● Demonstrated knowledge and commitment to promoting and creating a safe and inclusive work environment Professional Development ● A commitment to ongoing professional development and continuous learning Customer Service ● A commitment to internal and external customers demonstrated through the provision of timely, reliable and expert advice on matters within area of responsibility ● Experience in delivering a high standard of customer services to community and business leaders, and boards Engagement & Communication ● Demonstrated ability to communicate effectively and sensitively with First Nations peoples ● Knowledge and understanding of historical experiences and the impacts this has upon Aboriginal communities in contemporary society ● High level verbal and written communication skills to a standard of publication or presentation in a public forum Administrative Skills ● Knowledge of administrative, records management, human resources and financial policies, practices and procedures ● Proficiency in using Office suite of applications (such as Microsoft Office products) with a high degree of accuracy, presentation and format Special Conditions: ‘Reconciliation SA understands that our employees’ wellbeing extends beyond the workplace. We are committed to creating an environment where work, family and kinship life can harmoniously coexist. Our robust people centred policies reflects our dedication to supporting all our employees in balancing their professional and personal commitments. We believe that fostering a workplace that embraces each individuals personal commitments not only enhances the happiness and productively of our team but also strengthens the fabric of our community. When our employees thrive at work and at home, we all succeed together’. 1. The appointment is subject to the successful completion of a 6-month probationary period with probationary review meetings being conducted in the first 3 months and six months of employment 2. All employees are accountable to the Reconciliation SA Code of Conduct and specifically uphold the responsibility of a safe, culturally inclusive and respectful workplace 3. The incumbent is expected to work in a manner consistent with all relevant state and federal legislation 4. Engagement in this role is subject to a satisfactory criminal history check and working with children check 5. Travel in regional and remote South Australia may be required 6. Some out of hours’ work will be required 7. Possession of a current driver’s licence is essential 8. Reconciliation SA is an Equal Opportunity Employer, we celebrate diversity and are committed to creating an inclusive environment to all employees
