Job Info Location: DARWIN CITY, NT Salary: Not Specified Job Type: Permanent position | Full time position Job Description Position Available: Waiter Supervisor Location: Darwin, Northern Territory Employment Type: Full-Time Salary: $67,510–$75,000 ABOUT US Skills and Hands NT Pty Ltd is a Northern Territory-based consultancy focused on workforce planning, talent engagement, and sustainable staffing strategies. We work alongside local businesses to support the development of strong, reliable teams through tailored pathways that align with their long-term goals. Our role is to facilitate practical workforce solutions that help employers attract and retain skilled talent—contributing to the resilience and continuity of operations across the Territory. ABOUT THE EMPLOYER We are supporting a hospitality group (SXW Pty Ltd) based in Darwin that operates across several popular venues, specialising in Aussie-Italian and Aussie-Filipino fusion cuisine. The business is known for it's commitment to handcrafted meals, warm service, and consistent customer satisfaction. They are currently hiring for the following role: Waiter Supervisor. These roles offer a great opportunity to join a dynamic team and grow within a stable, fast-paced hospitality environment. WAITER SUPERVISOR Job Overview: As a Waiter Supervisor, you will oversee front-of-house service, lead the team, and ensure excellent guest experiences during each shift. Key Responsibilities: Supervise and support front-of-house staff. Manage daily operations and rosters. Train new team members and uphold service standards. Address and resolve customer issues promptly. Requirements: Experience in hospitality supervision or team leadership. Strong organisational and interpersonal skills. Availability for weekends, holidays, and evening shifts. HOW TO APPLY We are looking for professionals who are passionate about hospitality and can demonstrate their experience clearly and confidently. To apply, submit the following: Resume outlining your work experience and references. A short cover letter (max. 300 words) explaining: Why you are applying for this position; and An example of when you showed excellent service, initiative, or teamwork (use the STAR method: Situation, Task, Action, Result). A Written Response (max. 600 words) describing how your skills and experience align with the responsibilities of the role you are applying for. Please structure your example(s) using the STAR method. * Only complete applications that address all three components will be considered. Incomplete or generic submissions will not be shortlisted. If you are interested in joining a vibrant team and contributing to a high-quality hospitality experience, we look forward to receiving your application. Apply online only. Walk-in applications will not be accepted.
