This is a Head of Technology Delivery - General Insurance & Care role with icare NSW based in NSW, AU icare NSW Role Seniority - senior More about the Head of Technology Delivery - General Insurance & Care role at icare NSW Sydney CBD (Kent Street) Hybrid · Permanent, full-time Portfolio leadership, partnering peer-to-peer with the business icare is delivering technology that supports the people of NSW when it matters most. This role owns technology delivery end-to-end across one of three scheme-aligned portfolios, partnering as a peer with business leaders in a "2-in-the-box" model. About the role You'll lead all technology delivery across your portfolio - translating business strategy into roadmaps and executable plans, then driving them through to scalable, secure and sustainable outcomes. You sit beside the business as an equal, not behind it: shaping priorities, advising on architecture and trade-offs and holding the line on engineering quality across every initiative. It's a seat for someone who has run delivery at this scale before and knows that the hard part is rarely the technology - it's the alignment, the governance and the judgement calls. The scope One of three scheme-aligned portfolios, owned end-to-end Up to 6 direct reports, with cross-functional squads beneath them A "2-in-the-box" partnership with a scheme or enabling-function business lead Full accountability for delivery performance, technical quality and roadmap What you'll do Partner with your business lead to shape, prioritise and deliver the technology that matters most to those we serve Translate strategy and operational need into delivery roadmaps, solution approaches and executable plans Act as the primary technology advisor across your portfolio - architecture, solution options, risk, dependencies and trade-offs Lead and coordinate cross-functional squads to deliver across initiatives and operational change Own delivery performance end-to-end: solution quality, stability, scalability, resilience and non-functional requirements Drive engineering standards and architectural principles so quality holds across every solution Mentor delivery teams and squad leaders to lift capability, delivery maturity and engineering excellence Contribute to technology investment planning and portfolio roadmap development What you'll bring 10 years in technology delivery, engineering leadership or transformation within enterprise environments, including large-scale portfolio delivery A track record partnering with senior business stakeholders to turn strategy into roadmaps, solutions and measurable outcomes Deep understanding of enterprise architecture, platforms and integration, gained in environments with established security and governance frameworks Stakeholder engagement and influencing skills strong enough to make you a trusted advisor at executive level Proven leadership developing teams and driving delivery maturity and engineering excellence What's in it for you A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health checks An extra day's leave through icare day Learning and development aligned to icare's Core Capabilities Recognition through Our People Awards - on-the-spot, quarterly and annual Access to our Employee Assistance Program About icare We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities - from supporting someone severely injured at work or on our roads through their long-term care and recovery, to helping them return to work. We know our strength comes from the diversity of our people, and we encourage people with different experiences and backgrounds to apply. Before you apply icare operates a direct sourcing model, so no agency introductions will be accepted We're a Circle Back Initiative Employer and commit to responding to every applicant A talent pool may be created through this process You must be an Australian citizen, permanent resident, a New Zealand citizen with a current passport, or hold unrestricted working rights to apply Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the icare NSW team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading technology delivery Advising on architecture Mentoring teams Key Strengths Technology delivery Stakeholder engagement Leadership ️ Enterprise architecture ⚡ Agile methodologies Change management A Final Note: This is a role with icare NSW not with Hatch.
