Customer Service Operator Part Time – Capalaba Central We’re currently looking for a friendly and professional Customer Service Operator to be the welcoming face and helpful point of contact at Capalaba Central, one of the Redland Bay's busiest and most vibrant shopping destinations. This role will see you as the first point of contact for customers visiting the centre, working closely with the Customer Service Supervisor to deliver outstanding customer service and support the daily operations of the centre. Key Responsibilities: Greet and assist customers with a warm, positive and professional attitude Provide accurate information regarding store locations, centre services, promotions and events Manage lost property and respond to customer enquiries in person, via phone and online Support centre activities, campaigns and general administrative tasks Respond to incidents and emergencies in line with Capalaba Central procedures About You: Previous customer service experience (retail, hospitality, concierge or call centre experience preferred) Strong communication and problem‑solving skills Confident using phones, computers and basic office systems Ability to remain calm under pressure and manage multiple tasks Availability to work flexible hours, including weekends and public holidays What Trident Offers: A supportive, community‑focused team environment Valuable experience working in a dynamic shopping centre Training and development opportunities Employee discounts and centre‑wide perks Trident is an equal opportunity employer and actively encourages applications from Aboriginal and/or Torres Strait Islander peoples and people living with disability. If you’re reliable, take pride in your work and enjoy helping people, apply now and take the next step in your career with Trident Services at Capalaba Central
