We are seeking a Freight Forwarding Operations Specialist to join a well-established, international freight forwarding business. This is a great opportunity to become part of a supportive and collaborative operations team, working across air freight and/or ocean freight shipments. This role suits someone who enjoys being hands-on, thrives on problem-solving, and takes pride in keeping shipments moving smoothly from start to finish. You will be a key point of contact for customers, ensuring day-to-day shipment activity is managed accurately, on time, and in line with service expectations. The Role Depending on your background, you will be involved in a mix of air and ocean freight operations, including: Managing cargo reporting and compliance requirements Handling invoicing tasks, including handover invoicing, customer invoicing, and rate card reviews Processing EDO (Electronic Delivery Order) releases Responding to broker and customer queries in a timely and professional manner Providing ongoing customer support and managing ad hoc enquiries Conducting transhipment checks to ensure accuracy and compliance Liaising closely with internal teams and external stakeholders Assisting with claims handling and damage reporting processes Using CargoWise to manage shipments and documentation About You Previous experience in freight forwarding (air freight, ocean freight, or both) Local or overseas forwarding experience will be considered Strong attention to detail with the ability to manage multiple shipments at once Customer-focused, with clear and confident communication skills A team player with a proactive, solutions-focused mindset Organised, reliable, and able to follow tasks through to completion What's on Offer Join a collaborative and supportive operations team A role where your experience, accuracy, and reliability will be genuinely valued Ongoing training and development opportunities The chance to grow your career with a global freight forwarding business Employee Benefits 2 days WFH (after probation) Company-wide bonus structure Training and development opportunities Salary Up to $80,000 super Please note: due to the high volume of applications we receive, only shortlisted candidates will be contacted. PATH4 Group has vacancies across a wide range of roles within the Freight Forwarding, Customs, and Logistics sectors. To view our current opportunities, visit: www.path4group.com/search-jobs/ SCR-amy-amopiu
