About the Role… As a Claims Officer, you will be responsible for collecting and collating all documentary evidence for outcome claims, you will be responsible for claim calculations and will work closely with job seekers and employers to identify barriers that may impact ongoing employment. You will establish effective support and intervention measures to ensure the job seekers longevity in employment and provide appropriate support to job seekers and employers playing a vital role in ensuring our jobseekers maintain their employment requirements over a 26 week period. You will quality check, collect and collate the required evidence to substantiate the outcome claim for submission, as well as negotiating wage subsidies ensuring at all times that outcomes meet specific documentary evidence guidelines while meeting organisational compliance. This role is full time, fixed term until 30 June 2027 with the possibility of extension based in Brisbane. BUSY Benefits… ACHIEVABLE and generous bonus incentive plans 3 additional paid annual leave days – Christmas closure Clear pathways for internal advancement BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport Enjoy work that genuinely impacts lives Employee Assistance Program with Sonder Wellbeing App Tools of the trade to support your individual role Work as part of a team whilst working autonomously with your clients! Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY Group… The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100 locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services. A bit about you Strong attention to detail Desirable experience working with any sort of claims or contracts Excellent customer and client interpersonal skills Highly developed administrative and organisational skills Ability to obtain a Blue Card and National Police Check with no outcomes Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
