Ad reference: 4047628 Regional Support Manager – Sunshine West Full-time | Sunshine West VIC | Regional travel required | $105,419.60 – $111,584.72 depending on experience pa plus superannuation At One Tree Community Services, we believe every child deserves access to high-quality education and care. We are a national not-for-profit organisation with a strong reputation for delivering exceeding-rated early learning services and supporting our teams to grow and succeed. We are currently seeking a passionate and experienced Regional Support Manager to join our Sunshine West office. This is an exciting leadership opportunity to support and empower a team of Service Directors and Educational Leaders to deliver outstanding outcomes for children, families, and communities. You will be required to travel across various states. 3 weeks out of the 4 weeks will be travelling to your services in your portfolio in Victoria and interstate. About the role As a Regional Support Manager, you will: Lead and support service leaders to deliver high-quality, compliant, and exceeding-rated services aligned with the National Quality Standards (NQS). Oversee the induction and development of new Directors, Educational Leaders, and Peer Supports to ensure effective succession planning. Drive continuous improvement through mentoring, training, and reflective practice. Monitor compliance, quality, and workforce planning across multiple services. Build strong relationships with internal teams and external stakeholders to achieve positive results. Occasionally act as the Service Manager in the absence of a director or Nominated Supervisor. What you’ll bring To be successful in this role, you will have: A relevant tertiary qualification (bachelor’s degree or Diploma in Early Childhood Education). Proven leadership experience in managing or supporting multiple early learning services. Minimum two years’ experience leading or supervising teams. Strong understanding of legislation, NQS, and early years compliance frameworks. Excellent communication, mentoring, and problem-solving skills. The ability to travel to regional and remote locations as required (including short stays). A current driver’s licence. (Desirable) A qualification in workplace training and assessment. National Police Clearance no older than 6 months WWCC for Victoria and willing to obtain for NSW, QLD, WA, NT & ACT Key responsibilities Maintain service approvals and ensure compliance with all regulatory and organisational requirements. Lead service reviews, audits, and improvement planning. Mentor and coach Directors and leadership teams to achieve exceeding practices. Oversee recruitment, induction, and ongoing professional development of service leaders. Ensure contractual and reporting obligations are met to a high standard. Collaborate with internal departments to ensure smooth operations and communication. Support health, safety, and child protection practices across all services. Travel across a variety of states What you’ll receive Mobile phone Laptop Fully maintained vehicle with reasonable personal use petrol card Discounted childcare Professional Development Opportunities throughout the year Flexible work from home options – Tuesday & Wednesdays in the office 2 weeks additional leave over the Christmas period A rewarding and supportive team environment Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program
