ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability, their families and support networks. We’re proud of the company culture we have built over the last 50 years, and we work hard to ensure ARC is a place where people enjoy coming to work every day. This is an amazing opportunity to join a dynamic and well-respected organisation and make a real difference to people living with a disability. Role Summary: Permanent Part Time 30hrs per Week S.C.H.A.D.S. Industry Award – Level 4-5, based on experience Be part a committed and supportive team of professionals Inclusive workplace environment Reporting to the Direct Supports Manager We are seeking an experienced and motivated professional to join our team as a Coordinator – Short Term Respite. This is an exciting opportunity to play a key role in coordinating respite and short-term accommodation services, while leading a team of Disability Support Workers to deliver high-quality, person-centred supports. This position involves working across both the site in Manunda and the office in Earlville, collaborating closely with participants, staff, families, and stakeholders to ensure the effective delivery of services. You will be responsible for coordinating supports, maintaining compliance, overseeing service quality, and supporting participants to achieve their NDIS goals. Responsibilities include (but are not limited to): Coordinating and maintaining respite and short-term accommodation services in line with participant needs and NDIS plans Providing supervision, guidance and support to Disability Support Workers, including performance management and development Responsible for staff rostering to ensure adequate support for all activities, considering participant choice, safety, skills and cultural needs Working with Participants to achieve their goals and build capacity and independence Providing ongoing coordination of respite services in line with NDIS plans Maintaining accurate and up-to-date participant records, case notes, risk assessments and support plans Ensuring services are delivered within NDIS funding guidelines and organisational policies Engaging professionally with Participants, families, supports and third-party organisations Undertaking service-based and individual risk assessments Monitoring compliance and quality of service delivery through regular site visits Producing reports, correspondence and attending relevant meetings as required Managing workload, reporting requirements and contributing to organisational performance Participating in an on-call roster, including after-hours emergency response Supporting crisis situations to ensure essential supports continue as required Contributing to training, team development and continuous improvement initiatives Maintaining confidentiality and complying with all relevant legislation and codes of conduct What’s on offer? Professional development opportunities. Salary sacrificing benefits. Flexible working hours. Free Employee Assistance Program. Access to Fitness Passport Program. Be part a committed and supportive team of community driven professionals. Remuneration in accordance with the Social, Community Services, Home Care and Disability Services Industry Award (2010) aligned to your experience and qualifications. Opportunity to undertake ethical service provision in an Organisation that has great culture and invests in its people. Is this you? Strong leadership, communication and interpersonal skills Experience in disability services, particularly respite or accommodation supports Sound understanding of the NDIS and person-centred practices High level of integrity with the ability to maintain confidentiality Relevant qualifications in Disability, Community Services or related field, or equivalent experience Working with Children (Blue Card) and NDIS Worker Screening Clearance (Yellow Card), or ability to obtain Current Queensland Driver’s Licence Knowledge of legislation, WHS regulations and best practice standards Strong organisational, time management and problem-solving skills Good IT literacy across systems and reporting tools Ability to work independently and collaboratively Willingness to participate in on-call roster and emergency response Ability to undertake pre-employment drug and alcohol testing Our Hiring Process: We value diversity and encourage candidates to be themselves, so simply click ‘APPLY’ with your resume and cover letter introducing yourself. Once we have received your application, we will send you a selection criteria which helps us understand how your skills and passion align with this role. Applications close 3rd July 2026, or sooner if successfully filled, with a view for the position to commence as soon as possible.
