Description At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. About the role: As RACQ’s Payroll Business Partner, you'll own the end-to-end payroll function, ensuring our people are paid accurately, on time, every time. You'll be the go-to expert for payroll advice, compliance, and continuous improvement, partnering with leaders and key stakeholders to deliver an exceptional employee experience. Manage accurate and timely fortnightly and monthly payroll processing. Provide expert advice on payroll legislation, Enterprise Agreements, and employee entitlements. Resolve complex payroll queries and issues with a customer-focused, risk-aware approach. Partner with HR, Finance, and external agencies to ensure compliance and reporting obligations are met. Support audits, reporting, year-end activities, and payroll-related projects. Drive process and system improvements to enhance efficiency and employee experience. 12-month Fixed Term Contract About you: You are an experienced payroll professional who builds strong relationships and delivers exceptional service. Curious and solutions-focused, you enjoy partnering with stakeholders, improving processes, and providing practical payroll advice. Highly organised and detail-oriented, you thrive in a fast-paced environment while ensuring accuracy and compliance. 5–7 years’ payroll experience with a qualification in Business, Finance, Payroll, or a related field. Proven expertise delivering accurate end-to-end payroll and interpreting complex Enterprise Agreements and policies. Strong knowledge of payroll legislation, leave entitlements, PAYG, superannuation, payroll tax, salary packaging, and deductions. Advanced Excel skills with the ability to analyse data, solve problems, and manage complex payroll matters. Excellent communication skills with a collaborative approach and the confidence to support and mentor others. Highly organised, detail-focused, and trusted to manage confidential information. Experience with Chris21 (Frontier Software) will be highly regarded. Why join RACQ? RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us Why you’ll love working at RACQ At RACQ, we support your work, wellbeing and career through benefits that matter. Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually. Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel. Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance. Flexibility that works for real life Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both. Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits Ready to apply to do good stuff daily? Successful candidates will be asked to complete background checks to progress their application. Adjustments & Support We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to careers@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process LI-Hybrid
