Team Leader – Insurance | Superannuation Melbourne | Permanent | Hybrid A well-regarded superannuation organisation is seeking a Team Leader to join their Insurance team. This is a hands-on leadership role leading a team of Insurance Consultants, with a focus on performance, development, and delivering strong member outcomes in a fast-paced, regulated environment. Key responsibilities: Lead, coach and develop a team of Insurance Consultants Manage workflow, service levels and team performance Ensure a consistent, member-focused approach Handle escalations and stakeholder engagement Drive continuous improvement across processes Ensure compliance with risk and regulatory requirements About you: Experience in insurance within superannuation or financial services Background in claims, case management or insurance operations Previous experience leading or mentoring others Strong communication and stakeholder skills Ability to manage competing priorities and meet service levels What’s on offer: Permanent role Melbourne based with hybrid working Well-regarded, member-focused organisation Opportunity to step into a visible leadership role
