Why This Role Stands Out Join a rapidly growing organisation with strong career progression Blend relationship management, business development and growth About Us Lumia Care is redefining person-centred aged care and disability services across Australia. As we continue to grow, we are expanding our Customer & Growth team and are seeking a Client Engagement Manager to strengthen relationships, drive outcomes and support sustainable growth. About the Role We are seeking a dynamic and results-driven Client Engagement Manager to join our Adelaide team. In this role, you will: Drive growth by identifying new business opportunities and expanding our client base. Build and maintain strong relationships with clients, government agencies, and community organisations. Use your clinical experience to provide high-quality care pathways, assessments, and oversight for Support at Home participants. Represent Lumia Care at industry and community events. Travel across Adelaide to meet clients and support service delivery. This is a fast-paced, hybrid role combining clinical expertise with business development, client engagement, and relationship management. Key Responsibilities Drive new client acquisition and revenue growth Develop and maintain referral networks Manage sales pipeline and CRM activity Conduct consultations and design tailored service solutions Support onboarding and service delivery alignment Identify opportunities for service expansion About You Registered Nurse (RN) or Enrolled Nurse with strong clinical assessment and care planning skills Minimum 3 years post-graduate nursing experience Proven experience in business development, client engagement, or sales Excellent relationship-building, communication, and negotiation skills Confidence working autonomously and managing a portfolio of clients Comfortable driving across Adelaide for client visits Experience using CRM systems and managing pipelines Strong communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment This is a fantastic opportunity to join Lumia Care during an exciting growth phase and play a key role in shaping how we connect with our communities. Apply now with your resume and cover letter.
