SALES ASSISTANT - MULTIPLE ROLES AVAILABLE Seeking customer-focused Sales Assistants to deliver excellent retail service. Visa sponsorship is available , if needed for suitable onshore and offshore candidates. ANZSCO Code: 621111 Location Regional Western Australia. Candidates must be open to relocate to regional locations. Type of Work Full Time DETAILED DESCRIPTION OF THE ROLE SkillsNest has been hired to undertake the recruitment process on behalf of a regional IGA store committed to exceptional customer service and retail excellence. Job Summary Provide excellent customer service on the retail floor, assisting customers with product selection and inquiries. Process transactions, manage stock displays, and maintain the store environment to high standards. Support store operations and contribute to a positive, welcoming shopping experience. Role Purpose The Sales Assistant role is vital to creating positive customer experiences and driving sales performance for the retail store. This role involves direct customer interaction, product knowledge, transaction processing, and maintaining an appealing, organized store environment. The Sales Assistant is accountable for customer satisfaction, sales support, and operational standards. This position is essential to the store's reputation, customer loyalty, and business profitability. About the Role The Sales Assistant works on the retail floor in an IGA grocery store, assisting customers with product selection, answering product inquiries, and providing information about promotions and specials. This includes processing transactions at the checkout, managing cash and card payments, bagging groceries, and providing friendly, efficient service. The Sales Assistant restocks shelves, maintains store displays, rotates products according to FIFO principles, and keeps the store clean and organized. The role requires attention to cleanliness, food safety standards, and customer comfort. The role supports various store departments and assists during peak trading periods. Key performance indicators include customer satisfaction ratings, transaction accuracy, sales performance contributions, stock accuracy, and operational reliability. The candidate will demonstrate value through customer service excellence, product knowledge, reliability, and commitment to store standards and customer satisfaction. Requirements We're Looking For · 1-2 years of retail sales experience or customer service background. · Strong customer service skills with friendly, welcoming approach to customers. · Ability to work efficiently and accurately during busy trading periods. · Basic numeracy skills for cash handling and transaction processing. · Knowledge of food safety and hygiene practices in retail grocery environments. · Physical capability to stand for extended periods, reach high shelves, and handle products. · Attention to detail in stock management and store presentation. · Ability to work as part of a team and support other staff members. · Reliability and punctuality with commitment to store standards. · Flexibility to work variable shifts including weekends and public holidays. Mandatory Requirements · Minimum 1-2 years of retail sales or customer service experience - MANDATORY · Ability to work cash register and handle point-of-sale systems (or willingness to train) · Police check (pre-employment requirement) - clear history essential, MANDATORY · Valid Australian work visa or sponsorship requirements documented - MANDATORY · Physical capability to stand for extended periods and lift/handle products regularly · Food Safety awareness as per grocery retail standards - MANDATORY · Strong communication skills and customer-focused attitude We value diverse experiences. Even if you're not sure you meet all requirements, we encourage you to apply. Benefits Why You Should Join · Stable employment in an established, respected IGA store. · Competitive salary commensurate with skills, experience, industry standards, and sponsorship requirements. · Career development opportunities in retail management or specialized store roles. · Team-focused culture with supportive, experienced staff members. · Employee discounts on store products and benefits. · Flexible scheduling to support work-life balance where possible. · Access to training and professional development opportunities in retail. · Working in a welcoming, community-focused retail environment. How to Apply Click 'Apply Online' or press 'Submit' button below to submit your application including: · A resume detailing relevant knowledge, skills and experience (maximum 3 pages) · A cover letter addressing how you meet the minimum requirements of the role, your work eligibility or visa sponsorship needs (maximum 2 pages) · Upload copies of Police Check and any relevant retail or customer service certificates. About the Employer The Employer is an established regional IGA store operating in Western Australia with a strong reputation for quality products and excellent customer service. Committed to providing a welcoming shopping experience to their community, the store maintains high operational and cleanliness standards. The organization values their retail team, customer service excellence, and staff development. They invest in a modern retail environment, product quality, and creating a positive workplace culture where team members are recognized and supported. Our Commitment SkillsNest welcomes and encourages applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, the LGBTQIA community, people with disability, people with caring responsibilities and people from culturally and linguistically diverse backgrounds as well as from diverse communities. SkillsNest acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. Additional Information The selection process will include assessment techniques to determine your suitability. Should you require any adjustments at any stage, please feel free to contact recruitment@skillsnest.com.au. SkillsNest is an Equal Opportunity provider and follows Ethical Recruitment practices. Refer to our Policies page on our website www.skillsnest.com.au for further details. Talent Pool A talent pool may be created from this recruitment process. If eligible, you may be contacted for ongoing and temporary opportunities in the same role or grade that become available over an 18 month period.
