Description Work with an organisation committed to making a difference We’re looking for someone with strong case management experience to support our Support at Home participants and their supporters. As outlined in the Role Profile, the Care Partner plays a vital role in providing high quality, relationship-based, person-centered in-home care, tailored to each individual’s needs, goals and preferences. This role is all about building trust, forming meaningful relationships, and working collaboratively with older people to understand their unique needs within the context of their life. This relationship-based approach underpins every care management activity, driving improved outcomes, continuity of care and participant satisfaction. About the Role This is a permanent full-time position based in either our Swan Hill or Gisborne office. You’ll be the primary contact for participants, conducting assessments, developing person‑centered care plans, coordinating services, and ensuring safe, high‑quality care. You’ll also work closely with families, community organisations and internal teams to support wellbeing and independence . What We’re Looking For Essential Minimum two years’ experience in home-based aged care and/or a relevant qualification Strong knowledge of Commonwealth aged care systems, funding models, programs, legislation and regulation Proven ability to conduct dynamic, person‑centered assessments, reviews and care management Excellent communication skills and strong decision‑making abilities Experience using Microsoft Office and Client Management Systems To see the full list of requirements, request the Role Profile at Employee Benefits Intereach prides itself on supporting our staff. Benefits include: Great perks: Salary Packaging, Fitness Passport, Flare benefits, Employee Assistance Program (EAP), paid parental leave, paid study leave, Workplace Giving Program Flexibility to support work–life balance Diversity & inclusion — come to work as you are Growth & development opportunities A role with purpose A friendly and supportive team For More Information For general enquiries or confidential support with the application process: Jessica Kemp (Recruitment Officer) PH: E: For role-specific questions: Jane Lord (Regional Manager Aged Care Support) PH: We proudly welcome applicants from all walks of life. Intereach is an Inclusive and Child Safe organisation committed to safety, respect and equity. Ready to Apply? Click Apply Now. Applications close Friday 10 July at 10:00am. We encourage early applications as suitable candidates may be contacted and progressed without delay. To be considered, please upload your resume and cover letter outlining your skills, experience and suitability. Alternative application methods are available for anyone unable to apply online. If shortlisted, you will be contacted by phone. If not progressing to interview, you will be notified via email. Company Overview Intereach is a well-respected community organisation supporting 38 local government areas with over 550 staff and more than 30 impactful programs. We’re proud of our strong culture and our vision of Strong Connected Communities. We believe in people, and we invest in your growth and wellbeing.
