Lead a high-performing team in a premium bathware showroom Drive sales, margins and customer experience excellence Inspire customers with luxury bathroom design solutions At Winning Group, we’re more than a retailer – we’re Australia and New Zealand’s leading experience company. Since 1906, we’ve been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo. As Showroom Manager at Burnley, you will be the driving force behind a premium bathware showroom, showcasing world-class bathroom products, fittings and design solutions. Acting as a brand ambassador, you will lead, coach and inspire a high-performing team to deliver an exceptional customer experience while achieving strong commercial outcomes. You will balance leadership, operational excellence and strategic thinking, ensuring the showroom is a destination for architects, designers and homeowners seeking innovative and beautifully curated bathroom spaces. As a Showroom Manager, you'll: Drive showroom sales, margins and overall financial performance Monitor sales mix, discounting and product performance Analyse results and implement strategies to improve outcomes Lead, coach and develop a high-performing showroom team Deliver an exceptional, design-led customer experience Build relationships with architects, designers, builders and clients Support the team in resolving escalated customer issues Oversee day-to-day showroom operations and presentation Ensure visual merchandising reflects premium brand standards Manage stock, displays, stocktakes and inventory accuracy Ensure all admin processes are executed efficiently Manage showroom P&L, forecasting and reporting Manage local area marketing initiatives and budgets Ensure adherence to company policies and WHS requirements You'll have: Proven experience in retail leadership (ideally premium retail) Strong commercial acumen with a track record of driving sales Passion for bathware, interior design and customer experience Ability to lead, motivate and develop high-performing teams Excellent communication and stakeholder management skills Ability to be highly organised with strong operational skills Ability to analyse performance data and take decisive action Ability to work in a fast-paced environment Professional presentation with a strong eye for detail Why Winning? At Winnings, you’ll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group. Our employee benefits include: Exclusive staff discounts across all Winning brands. Accredited training through our in-house Training Academy Wellbeing support through our EAP, with availability to access free GP visits and psychology appointments Vibrant culture with immersive training, events, and an amazing annual Christmas party. We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.
