Lead a specialist housing and accommodation service supporting women and families experiencing homelessness, creating meaningful change every day. Full-time, SHADS Level 4 Pay Point 1 opportunity based in Ashfield, with the potential to transition from temporary to permanent. Join a collaborative, purpose-driven organisation where your leadership will shape service delivery, mentor a dedicated team and strengthen community outcomes. Impact of the Organisation Our client is a respected, purpose-driven community organisation delivering innovative housing and accommodation services for women and families experiencing homelessness. Working alongside government, community and philanthropic partners, the organisation creates safe pathways out of homelessness through crisis accommodation, transitional housing and integrated support services. This is an opportunity to join an organisation committed to trauma-informed practice, service excellence and creating lasting social impact. Impact You Will Have in This Role This is a hands-on leadership opportunity where you'll oversee the operations of a specialist accommodation service and community hub supporting women and children experiencing homelessness, including those impacted by domestic and family violence. You'll lead a dedicated team, ensure high-quality service delivery, build strong sector partnerships and drive continuous improvement. Every decision you make will contribute to creating safe, empowering environments where women and families can rebuild their lives. Key Responsibilities Lead the day-to-day operations of a specialist housing and accommodation service. Provide leadership, coaching and supervision to a multidisciplinary team. Ensure trauma-informed, person-centred service delivery and best practice case management. Oversee accommodation operations, including occupancy and vacancy management. Build collaborative relationships with government, community and sector partners. Drive quality improvement, compliance, governance and reporting outcomes. Manage operational budgets and support funding and reporting requirements. Foster a safe, inclusive and culturally responsive workplace and service environment. About You You are an experienced leader with a background in homelessness, housing, domestic and family violence, or broader community services. You thrive in operational leadership roles and are passionate about delivering high-quality services that create lasting community impact. You'll bring: Qualifications in Community Services, Social Work or a related discipline (or equivalent experience). Experience leading teams within homelessness, housing, accommodation or community services. Strong understanding of trauma-informed and person-centred practice. Experience managing operations, budgets and compliance. Exceptional stakeholder engagement and partnership-building skills. Knowledge of risk management, continuous improvement and service quality. A collaborative, values-driven leadership style with a commitment to cultural safety and inclusion. Benefits of the Opportunity Temporary to permanent opportunity Lead an innovative service making a genuine difference in the lives of women and families. Join a collaborative and supportive leadership team. Opportunity to shape service delivery and contribute to organisational growth. Meaningful work with real social impact every day. How to Apply If you're an experienced leader with a passion for housing, homelessness and supporting women experiencing domestic and family violence, we'd love to hear from you. pply with your resume and a brief cover letter outlining your experience and motivation. To make a confidential enquiry, email or call . Applications will be reviewed as they are received, with conversations progressing with suitable candidates throughout the recruitment process. Interviews may commence prior to the closing date, so we encourage early applications. Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in the workforce
