Logistics Distribution and Supply Chain Eagle Farm, Brisbane, Australia Senior Import Operations The Company My client is a Global Freight Forwarder with a standout brand and service across the world. As a leader in the Australasian logistics sector, they are an innovative service provider that embraces collaboration, learning, and development. Due to continuous growth & expansion they are looking to add a Senior Import Operations Specialist to the team based in Eagle Farm. Reporting to the General Manager, you will work in a team with a strong focus on supporting key accounts, and process & compliance excellence. The Role Your main responsibilities will include: QLD Import Operations (LCL and AIR, with eventual cross-training in other departments), coordinating end-to-end solutions for Key Customers (including bookings, documentation, cartage, customs reporting, job invoicing). Liaising with Customers, Carriers, Service Providers, and Overseas Partners. Ensuring ongoing Customer satisfaction through effective and efficient responses to customer inquiries, issues, and concerns. Establishing and maintaining a strong rapport with customers and service providers. Monitoring key operational activities to ensure efficient completion of import duties. Identifying and implementing changes to support continual improvement, business growth and the development of best practice SOP. Your Experience Minimum 2-3 years experience in freight forwarding import operations Relationship-building skills and strong communication abilities Exceptional attention to detail, along with analytical and problem-solving capabilities Prior experience using CargoWise (CW1) is highly regarded If you are interested please apply immediately. If you have any further questions, or would like a confidential discussion please contact Stuart Alpen at salpen@lpcommercial.com.au LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services Job Information Job Reference: 210639291_1778471440 Salary: AU$90000 - AU$95000 per annum super quarterly bonuses Salary From: AU$90000 Salary To: AU$95000 Salary Type: annum Consultant Name: Stuart Alpen Job Industries: Logistics Distribution and Supply Chain Job Locations: Eagle Farm, Brisbane, Australia Job Types: Permanent Job Skills: Cargowise & Freight Forwarding